Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

March 9, 2023

Excellent customer support! Thank you very much for your help and responsiveness.
Thanks to Stefan, Olesia and Monika for their help. ✨

They respond very quickly and are concerned about any concerns their customers may have.

Just, THANK YOU. ☺️

iskn
France
About 3 years using the app
February 26, 2024

Maria was awesome!! she was able to resolve my problem in just a matter of mins which made my day smoother.

I appreciate you Maria

London Charles Boutique
United States
Almost 3 years using the app
March 25, 2024

Thnaks for Baarath, The response is very fast and all problems are solved perfectly.

Autelpilot
China
Over 2 years using the app
February 13, 2019

This app is fairly easy to use. Can't wait to see what it can do for my business in the coming weeks.

Romelle Designs
Australia
About 3 years using the app
July 26, 2018

Sent our first email campaign with Omnisen and it was so straight forward and easy to use!

Willow Bay Australia
Australia
About 3 years using the app
Edited April 7, 2020

Very very easy to use and very effective. I am impressed by how simple it is in all areas. Everyone should be able to use it.

Góðheilsa.is
Iceland
About 3 years using the app
September 5, 2022

Very easy to use, I have been using it, the customer service solves the problem in a timely manner, an essential plugin for shopify

Keillini
China
About 3 years using the app
June 4, 2019

Awesome integration and support service! Hoping the remainder of my experience is as wonderful as integration. Thank you Omnisend!

ZEL Clothing
United States
About 3 years using the app
June 29, 2022

Omnisend is a WONDERFUL email marketing app with several tools to up your marketing game! Super easy to view analytics, create templates, and create the BEST emails for customers. They also have several useful guide videos that cover any topic you need help on. Today I needed assistance and I luckily was guided to Kristina who gave me amazing assistance. She was super kind and was very quick with responding and assisting me. I truly appreciate her help! I highly recommend this app to everyone!

BuyNebraska.com
United States
About 3 years using the app
April 26, 2023

Great support from Joy at Omnisend when wanting to create new forms. Needed the subscribers to get into an email automation flow directly after signup.

Stiksen
Sweden
About 3 years using the app