Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

April 26, 2022

I have been quite nervous to use any apps as there are always different views. Yulia at Omnisend was extremely helpful and very kind even when the answer was sitting right in front of me. I have bee procrastinating for too long and am now Omnised will be the app for me.

Eco Patch
Australia
Almost 3 years using the app
November 14, 2022

Great mail program! It works well and the customer service is very friendly. New improved features are added frequently.

Aurélien
Netherlands
Almost 3 years using the app
July 25, 2022

This is a great email marketing app and they have amazing customer service, they answer very quickly and are very helpful!

MeditationRings
Canada
Almost 3 years using the app
April 16, 2019

I switched over to Omnisend from MailChimp last week. I'm SO pleased with how simple everything has been!! No headaches what-so-ever!! I'm not super techy, so I REALLY appreciate this simple, easy to use service. I have every intention of continuing with Omnisend once my trial is up!

Plucky Online
United States
Almost 3 years using the app
Edited December 8, 2018

I used this app to help me with emailing my subscribers about upcoming sales. It's helpful and easy to use.

Tomgfashion
United States
Almost 3 years using the app
September 28, 2022

Very useful application! The new e-mail builder is great. Support is always willing to help. Nikola thank you for your patience!

Didier Lab Germany
Lithuania
Almost 3 years using the app
April 3, 2020

Its my first time with an email marketing progam. it was so easy to use, cost effective and beautiful templates!

EdgeWood Farm
Canada
Almost 3 years using the app
February 28, 2023

great customer service (shout out to you Augustin), and easy platform to use - we've been using them for a couple of years without issue.

Left Field Kombucha
United Kingdom
Almost 3 years using the app
November 17, 2022

The works amazingly well and has provided our business with countless profitable email Campaigns. Additionally the customer support is first class...I worked with one of their agents named Deniz today...and he was really patient and professional...and completely assisted me in setting up a email automation that I was stuck with. Great App, Great Service, highly recommend!

Raja Homewares
Australia
Almost 3 years using the app
February 21, 2023

Omnisend has been amazing. I was trying to get some forms and automations set up and Salma was so helpful when I had questions today!

Shop Acre Goods
United States
Almost 3 years using the app