Reviews (6,024)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
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Very good and responsive support, especially Andres. They provided useful information and material to help solve my issue.
A littble bit expensive,but their service is great,i think i will keep this app on my store to run our email campaigns.
Omnisend customer support is very attentive and quick! I needed help to replace my existing store with a new one. Baarath was very patient and kind and was able to help me with zero issues. :)
User friendly! And great customer service. Kristina was super helpful in helping me figure out automation!
It's easy to use Omnisend to create an email. It help my business soooo much. I will recommend to others
I was skeptical at first that this email marketing integration with Shopify was actually easy and simple since I tried other apps in the past only to find out it was super complicated to make small changes. I am a demanding and impatient user and was positively surprised as how easy and good looking my email template came out in no time. Optimized for mobile and just easy to use. I strongly recommend you give it a try!
Very good support !
I have always received great customer service from this app. Nickola was super helpful with my last question and provided timely responses.
We've been working with Omnisend for a couple of years now. The app is fairly intuitive and easy to set up automation and campaigns. Any time we have had questions or issues the response from the team has been prompt and thorough...they have either sorted any issue or explained how we can accomplish whatever it is we are asking.
Hi there. Thank you so much for the fantastic review and for sharing this feedback.
We are so happy to hear that Omnisend is benefiting your business and that you loved your experience with our Support team. Please feel free to reach out anytime - we’re here if you need anything. Thanks again! Justin
Omnisend has been fantastic for helping me grow my business, we are still only a small business in the grand scheme of things but every time we send out an email we bring in revenue and omnisend has great analytics to track those sales. They also make it easy to bring in contacts from other sources such as mail chimp which is where we do lead generation. i would 100% recommend this app.