Reviews (6,031)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

September 25, 2019

Outstanding customer service! Valerie was extremely helpful and answered all my questions! It's nice to see people haven't forgotten about that personal touch!

Kiln Frog
United States
Over 3 years using the app
May 17, 2019

Used it ans is very useful, specially the live view of the store, couldn’t find a similar feature elsewhere..

OSTOCARE
United Kingdom
Over 3 years using the app
April 12, 2022

While the app is fantastic, what sets it apart from the rest of what we've tried/used is the customer service. Anytime I need a hand with anything whatsoever, someone to help is just minutes away. I also have an awesome rep, Danielle Heck, who helps us weekly with everything from a business overview, technical troubleshooting, new tips and tricks, features, etc. Hands down, great decision.

Cloud9
United States
Over 3 years using the app
November 28, 2022

The customer service is amazing. Kristina, thanks for assisting successfully. Great job! Great customer service

kamah yoga and style
Germany
Over 3 years using the app
November 17, 2016

Wonderful app. So easy to use, even for first-timers.

Housethat
United States
Over 3 years using the app
January 14, 2022

I really loved to use this App, it is very user friendly, very oriented to make our life easier avoiding the struggle understating the tools (Love the User Interface and User experience), very straight forward without spending so much time trying to understand all the logic behind, something to help you do it quick and effective without losing half of your day! Thanks Diego for your support yesterday, it was so quick and effective!

Ideas Valyen
United States
Over 3 years using the app
October 31, 2017

I built my first e-mail marketing campaign with Soundest, and it was relatively easy. The interface is easy to understand and the design themes are professional. I'm very pleased with the end result.

Shopndigo
United States
Over 3 years using the app
November 3, 2022

Very easy to use app and the support is very helpful. Definitely recommend to small and big businesses. Special thanks to Luiz from the support team!

Mariner underwear
France
Over 3 years using the app
September 1, 2018

Very easy. Just waiting for results!

Powersign
United States
Over 3 years using the app
December 8, 2022

Does exactly what it says on the tin! Can't complain about anything. Works flawlessly. amazing customer service and product

Doghealth
United Kingdom
Over 3 years using the app