Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

March 8, 2023

support team was really quick in solving the problem.their response was in less than 5 mins. Thank you yuliia!!

MOONCASTLE公式オンラインストア
Japan
About 2 years using the app
October 27, 2022

Olesia was very helpful, responded to e-mails promptly and answered my questions clearly. Thank you.

Koy Clothing
United Kingdom
About 2 years using the app
January 20, 2022

The Omnisend app is very useful and easy to use. Their support team are also very helpful and around to help

Peak House Aromas®
United Kingdom
About 2 years using the app
August 25, 2022

Needed to remove a load of spammy emails from my lists, Kamilia was very responsive and quick, problem solved

Fresh Coffee
United Kingdom
About 2 years using the app
November 10, 2022

Kristina helped me to navigate the Omnisend website and enabled me to set up some custom preferences for my email list.

The Curious Pancake
United Kingdom
About 2 years using the app
May 28, 2023

Every member of the team who helped me with my issue was friendly, knowledgeable, prompt, and very easy to work with

8LABS CBD
United States
About 2 years using the app
November 3, 2022

Really great features and helpful support that is only a few clicks away. Having reached out for assistance a few times Luiz and Yulia were both very helpful in understanding specific questions/ issues faced

Ocushield
United Kingdom
About 2 years using the app
Edited August 12, 2016

We use Soundest on 4 Shops we own.
THIS IS THE BEST EMAIL MARKETING SERVICE!

increase our sale by 11%.

highly recommended
fast support, fast response, friendly control panel, good prices.

thank you!

Gadis
United Kingdom
About 2 years using the app
October 20, 2023

Very good experience, the problem was solved quickly and the answer was simple and easy to understand.

Dotmalls
China
About 2 years using the app
January 18, 2022

Quick and good support ! The soluce was found in less than half day. We use this apps for several websites.

MHSworld
Hong Kong SAR
About 2 years using the app