Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

March 27, 2023

Omnisend and shopify is a good partnership. However I wish i could embed videos so my so my customers dont leave the email. Without using a 3rd party interface.

Saluz Health
United States
Almost 2 years using the app
April 18, 2023

Omnisend makes my email marketing so easy! Big thanks to Matija who was able to help me with a billing question.

Luna Collective
Canada
Almost 2 years using the app
January 24, 2023

Needed help adding my domain and Kristina helped me greatly! Support team is awesome and super helpful

Vitamin Sea Beach Shop
United States
Almost 2 years using the app
November 24, 2022

Nikola, ich danke dir vom ganzen Herzen für dein Support an mich!!! Wenn ich wieder Hilfe benötige, was bald wieder sein wird :-D Dann melde ich mich wieder bei dir. Bitte pusht Nikola nach oben bei Omnisend, er hat mir sehr geholfen und auch Arbeit abgenommen, danke!!!

Lebela
Germany
Almost 2 years using the app
October 3, 2023

Love using the App and the support is great

Blushproof
South Africa
Almost 2 years using the app
September 5, 2022

The app is easy to use. We like the time-saving email templates and helpful guides. We appreciate that they've made improvements and added new features since we subscribed to the app. Their support team is also prompt with their responses. Great experience overall.

VR Cover North America
Hong Kong SAR
Almost 2 years using the app
January 8, 2023

Overall, we are very happy with this product! Very straightforward, easy to use and provides some really great insights - our investment so far in this has been totally worth it and are very happy with the support as well! A must have app for your E-commerce store :)

Attrangi
India
Almost 2 years using the app
June 21, 2023

Super fast service, polite, helpful and the problem was so easy to rectify, nothing to do with the app, it was me not understanding something correctly.

SARAH VERITY Jewellery
United Kingdom
Almost 2 years using the app
November 10, 2022

This app works great for adding a mailing list to your site and managing various automations. The support offered is great as well.

Fresh Body™
United States
Almost 2 years using the app
May 16, 2014

super amazing app easy set up . rockstar tool

Lille Butik
United States
Almost 2 years using the app