Reviews (5,973)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the comprehensive free plan, ideal for startups and small businesses, noting increased customer engagement and repeat business due to effective email marketing tools and clear metrics. The platform is user-friendly with features like email automations, customizable templates, and seamless Shopify integration. Recent updates, such as the ability to delete invalid or spam emails, have been positively received. Merchants also praise the responsive and helpful customer support, which includes detailed Loom video tutorials and proactive issue resolution, enhancing the reliability and efficiency of managing email campaigns.
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Easy to use app, great for sending email campaigns. Customer service is excellent and responds quickly. Great help from Kamilia!
I used this app to help with my email marketing and I am impressed. For a first-time user I was able to find my way around (also the pop up tutorials helped) and just like that I completed my first email marketing campaign. I would recommend it to anyone and would have given all 5 stars but I haven't used the other functions.
Omnisend is the best email marketing + pop-up creator in the Shopify App Store. It has much more editing/customization features than most.
Beran's assistance was very timely, and the problem I encountered was perfectly resolved.
very pleased with this app runs well and is easy to use
It was quick and easy to use. The only down side was that I couldn't (as far as I could tell) add in emails from my customers who order from me off-site.
Very easy to use and excellent support (special thanks to Nikola and Daryna!). We were able to easily create automations and nice email templates. The only thing we are missing is some better newsletter popup layouts and customization, they look too old style so we had to use our own custom form for lead gen.
Simple interface and impressive support team - love having live chat with an almost immediate response!!
New to using the app but so far so good. Had a bit of issue setting up the email automation as I couldn’t see the option to delete some section so I contact support and Sanya was able to help by even introducing me to Loom, an app that helps share screen and she showed me how to go about deleting the section which was there already but couldn’t see it on my screen.
Service is great
Thanks!
In general, Omnisend is a very good Email Marketing app. It is simple to use, offers almost every service needed, and customer service is fast & great!