Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

November 1, 2019

Gives clear step-by-step instructions for information input and processes. I do not have a physical store, so the only thing I didn't like was that it requires a street and posts it at the bottom of the email page. Otherwise, great learning experience, integrates well so far with Shopify.

The Mill Homebrew Supply
United States
About 5 years using the app
December 15, 2018

This is the best email marketing app that I have ever used hands down. Email Automation is all that is needed said when talking about Omnisend.

oneofeverything
United States
About 5 years using the app
Edited March 3, 2020

I used the Omnisend app to better reach my customers and segment the messaging. It was so easy, phew!

Asia Home Gifts
United States
About 5 years using the app
September 16, 2022

Great app, that makes email marketing much quicker easier, and more effective. I highly recommend their email marketing solution.

Elizabeth Schowachert Art
United States
About 5 years using the app
Edited December 7, 2020

I have changed this review a few times because I really enjoy the app but have had some issues with customer support. Fortunately, after requesting my ticket be forwarded to a supervisor the issue was handled promptly so I will once again be giving this app 5 stars.

SMOKEA®
United States
About 5 years using the app
Omnisend replied June 5, 2019

We are so pleased to know you like Omnisend the best! Thank you for your honest feedback, our development team is already working on the feature, to ensure you are able to import push notification contacts in the near future. Our Support Team has reached out to you to discuss more detail about this feature.

October 29, 2018

I used this app for the 1st time today. Easy, smooth and efficient so far. A little addictive because so easy...my customers are going to receive a lot of Newsletters Lol...

Diva Vap
France
About 5 years using the app
July 15, 2018

Just sent our first email campaign, so far so good. The design interface is easy to use, you just need to be careful with image sizes, as it doesn't care for images that are too large. We thought it created an attractive email in a very short amount of time.

H Bar N Craftworks
United States
Almost 5 years using the app
April 6, 2022

Kristina was lovely and amazing- very quick and helpful! High recomment omnisend, great app and amazing support!

The Littl
Australia
Almost 5 years using the app
April 14, 2020

I like this app because it is easy to create an email marketing campaign. You can also get a fast customer service response using the chat option if you are having any issues.

Da Da Kinder Store
United Kingdom
Almost 5 years using the app
June 5, 2023

Hi, Thank you Baarath, was a great help , it's been awhile since I used email marketing and need some assistance.

Kay Designs New Zealand
New Zealand
Almost 5 years using the app