Reviews (6,024)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
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I've just done my first send with Omnisend. It's early days for me to say how good the platform is, but it seems very intuitive. I've faced a number of challenges getting up and running and have found the online chat support to be excellent. I've been in touch with various members of the support team and all have been knowledgable and have taken ownership of problems if they have been unable to resolve them immediately. Olesia and Sila have been particularly helpful.
Really user friendly and easy to set up. Emails are very professional, big fan!
Mike
The710Source.com
I was looking for an email platform that helps me automate most of my email task, basically autopilot. I've been using mail chimp for years and wasn't completely happy with it. I was pleasantly surprised when I installed Omnisend to see how feature packed the platform is and how polished the user interface is. It took me no time to recreate a lot of the automations I had and I have new ideas to implement as well. The live view is a nice bonus and does a great job showing me in real time what's going on (things like what item was added to the cart). I had few questions during setup and the staff responded quickly and were super knowledgeable. Can't recommend it enough. I'm using the "standard" tier, the free is plenty good as well. Give it a try!
just downloaded this app to help me launch a thanksgiving campaign. so far, creating it has been easy, and customer service right on it.
Now let's hope customers respond!
Serge never reply to my emails______________________________________________________________________
Hi Mohammed, so sorry, that you did not get a response on time. Serge was not on the shift and another agent should have stepped in. Xenia now responded to your query. Can we recommend you reach out via our in-app chat next time, you will definitely get a response much quicker! Sorry again.
This is great, it's got basic options for those starting out or with a tight budget in mind with plenty of upgrade paths. The newsletter has a good statistics report also. Thank you!
very nice app . good for beginner . easy to use , service support is excellent , user friendly app . i tried few app before for email marketing . this one is best . It help me to decide my future campaign
Excellent Service, Quick Replies and great straight to the point explanations. Very Much Appreciated.
First time user after changing from previous CRM. Really easy to use with great templates and amazing functions to better business
I have installed Omnisend for a few days. The interface is easy to use and I find it very handy to launch my email campaigns. The support team is efficient and helpful. Highly recommended !