Omnisend Email Marketing & SMS

Kamilla found a very simple solution to ensure that I had the correct settings in my shoplifty store to fix a non firing form. Great service

I like how the support team does their best to answer questions. Bassma & Baarath were a great help. Keep it up with the customer service!

Very happy with my start with Omnisend. My store "thepumpstudio.com" is my first ecommerce project, and it was easy to install the Omnisend solution. The platform is easy to handle and the features are great! A very pro and effective tool, I recommend for ecommerce, really suitable for beginners.

excellent apps for handling marketing emails! Will definitely continue using and subscribe their plans!

Top Newsletter Tool in Zusammenarbeit mit Shopify. Habe viele getestet und bin zu dem Entschluss gekommen, dass dies das Beste ist!

Their automations don't work, and customer support is awful. I sent them a screenshot of their own app (the flow creation section), clear and precise and they said it's not part of their app but a screenshot of Shopify. After sending them the link they admitted it was their app. The customer support haven't even used the app themselves obviously.

Deleted and Installed the app twice, and tested a simple abandoned cart recovery automation multiple times and it doesn't work. Customer support is little to no help. Only a waste of time.

Their email editor is also broken. You have to refresh it every minute because it stops responding and gets stuck. Wasting lots of hours when making an automation flow.

We are moving to a better marketing app. Think twice before spending hours creating automations and flows that won't work.

Awesome App that works just as it says it does.

Omnisend email is way easier to use in my opinion than Mailchimp. Ill be using it for all my emails

Happy to use Omnisend for over 2 years now. Support is always very happy and friendly. Karine was really helpful.

11 Months of Omnisend (lol... I like to use apps for a long time before giving a review) - I tried Omnisend 3 years ago, then I left and then came back and still here after 11 months. To be honest, I was a bit annoyed when the price went up from $16US to $20US (quite a lot for Australian $). So I started looking elsewhere and then to my surprise I really began to APPRECIATE all that Omnisend provided even with the high cost. So here are my reasons for staying and my appreciation for this OUTSTANDING email marketing & pop up etc. As a small business owner, I value feedback and reviews and therefore, I like to give one where one is due. 1. Easy to navigate Dashboard with detailed campaigns, automation, forms, audience set up and amazing reporting (e.g. overview & activity)
2. I found support staff to be helpful and prompt to respond
3. Creative & easy to use templates for campaigns and automations
4. BE SURE to set up (FREE) and verify your DNS for SPF & DKIM so your campaigns and automations shows your business name. This really helps with deliverability. Shopify helped me with this bit but Omnisend have tips for set up for specific domains. 5. Delete unnecessary/ non subscribers in your list for effective delivery. Hope you find this helpful as I know how frustrating it is to find apps that really works, especially for a small business. PS - Omnisend , please add the SMS options for Australia.