Reviews (6,024)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
Refine
-
By rating
Very complete, powerfull and easy to use! I recommend it. www.smarttudo.com.br
First of all, thanks to Mr. Deniz. It is a very successful application.
Hello there,
Thank you for your feedback! We appreciate Deniz's contribution and are delighted to hear that you find the application very successful.
If you have any questions or need further assistance, please feel free to reach out. We're here to help!
Great app, with an awesome trial plan and many great features for beginners and marketing professionals. Their support is great and very knowledgeable.
This is impossible to use.
After reading the reviews it’s clear it’s not fit for purpose so I will delete it and use mailchimp
I wasted time creating an email for my subscribers only for this incompetent app to say that my email is missing “senders email missing”
Good luck to anyone trying to find out how to add it...its not an option. You cannot click it to add it manually and their info is just about money. Awful.
It's upsetting for us to hear you are thinking about moving on. Our support team is available on support@omnisend.com 24/7 to help you navigate the product, and even the FREE plan users have access to support.
Here is how you can add your sender's email:
1. Navigate on the Profile icon, go to Store settings >> Settings >> Channel settings
2. Click the Add sender's email address button >> enter the sender's email you will use to communicate with your clients >> hit SAVE
3. Once you add the email, click the Verify email button on the right-hand side next to the recently added email address. We will send an email to that inbox for final verification.
And that is it! You add and verify the sender's email once, and then you can successfully use it for as long as you need it!
Great customer service. Respond in minutes. Highly intuitive workflows. Easy to build. We are just starting with it, but looking forward to adding more functionality soon
Very nice email platform. However, they do not have an integration for multiple stores, which means you need more subscriptions if you have multiple stores.
Sehr kompetenter Service und hilfreiche Tipps! Agustin und seine Kollegen haben uns innerhalb weniger Stunden mit einem Problem beim DOI helfen können.
I love that they are always there to help with any question , they have great service and people are very friendly
There is a problem with the payment. However, Salma and Joy were very helpful and informative. Thank you :)
So far, So Awesome! It took a minute to figure everything out, but point, drag and click made up for that.