Reviews (6,032)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

July 10, 2021

I do like the app. It has a very beautiful design. It is very userfriendly and easy to use. The support is amazing and very fast. And I think the free version of the app is very generous and makes it easy for beginners to get started. I recommend the app!

Proud Fox Tattoo
Germany
Over 3 years using the app
Edited May 6, 2019

I used this app to migrate from Mailchimp. So far so good. Hopefully it can be more dynamic in terms of functionality and marketing. The goal is to replace other apps as well!

Mini-Cycle
Canada
Over 3 years using the app
April 20, 2023

LOVE this app!! Very user friendly and easy to navigate. When I had a problem understanding how to integrate discounts, Deniz was able to assist me without delay and came to my rescue when I needed help.
My problem was addressed and solved within about 10 minutes of my reaching out. Customer service is top-notch and I am confident that any future questions will be answered immediately.
Thank you, Deniz!!

Pure Results Skin Care
United States
Over 3 years using the app
April 1, 2016

Sent my first few emails with Soundest for our site LActionParis.co.uk and they look great! Really easy to set up, and the live chat has been a great help. Definitely recommend if you're looking for easy and professional email campaigns.

Laction Paris
United Kingdom
Over 3 years using the app
July 20, 2017

Love it! Having used MailChimp previously, this is my favourite as it is incredibly easy to use. The Shopify product picker is the winning point; no more manually creating products in an email template. Love it!

Ecigzoo
United Kingdom
Over 3 years using the app
December 16, 2016

An impressive app for designing and sending bulk emails. Very good real-time reporting of how many people are opening the email and where they are clicking on the page you send.

Paccom Films
United States
Over 3 years using the app
Edited April 13, 2023

Been using this app for a number of years and am very happy with it. Diego helped me understand how to use the automated abandon cart flow, I'm still very pleased with Omnisend.
I would agree with others that this app is easy to use and not overly complicated. The response to me my questions are always very quick. I would recommend this app to everyone. I just had more questions about on automated flows and the support I received from Karine, Joy and Diego was top notch.

Redmoonopals
United States
Over 3 years using the app
Edited March 27, 2021

Most ethical and professional company in email business in market. one of the best customer centric company i have come across in past 10 years.
I have been omnisend customer since past 4 years and they have lived upto their reputation. i would like to specially thank Will who would try every possible way to help us find the right kind of solution. People like him make big companies shine!
thanks for being awesome.

iTokri आई.टोकरी
India
Over 3 years using the app
August 13, 2017

I'm on my third letter using Soundest in my Shopify store and must say I'm very impressed. It's simple to use and best of all it's FREE. I love a few of the features like the A/B testing of different newsletter headlines, so that you can gauge exactly which headline grabs attention and is opened more readily. It adds a very professional look to my store newsletters.

Sylvanian Families Specialty Store
Australia
Over 3 years using the app
April 10, 2019

Amazing app for email marketing. We wouldn't have started using Omnisend if Mailchimp didn't breakup with Shopify but we are so glad we did

Life & Pursuits
India
Over 3 years using the app