Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

June 8, 2014

Easy tool for creating beautiful and professional marketing emails. I've used well known email marketing tools and they don't compare in value to the ease and functionality of Soundest. Definitely recommend this!

Love Designer Bags
Australia
About 1 month using the app
Edited January 27, 2023

In the bang for the buck department, Omnisend is awesome. Great features, easy to use interface. Their tutorials are actually *easy* to find which seems to be rare and if you can't figure it out, their support team is fast and efficient (had a complicated issue that Luiz fixed for me in like 2 minutes) and talk like your co-workers on your team. Great!

Fair Indigo
United States
Over 3 years using the app
September 15, 2019

So easy to use, super quick support service. Everything you need when you're just starting out. Doing everything by myself and this app is heaven-sent. Thank you!

Lagatta Luxury Sportswear
United Kingdom
Over 3 years using the app
August 14, 2022

Great tool and what's even greater is their amazing customer service. Kamilia resolved smoothly an issue on a Sunday morning. Thank you!

CHEW - Hondenparadijs
Belgium
Over 3 years using the app
April 29, 2024

Beran provided exceptional support. Patient and helpful, Beran addressed my concerns promptly. His expertise and friendly manner made the experience a pleasure. Highly recommend!

Japanese-Online-Store (JOS)
Japan
Over 1 year using the app
Omnisend replied May 2, 2024

Hello there,

Thank you for your glowing review! We're thrilled to hear that our agent provided you with exceptional support. It's fantastic to know that Beran's patience and helpfulness in addressing your concerns promptly made for a pleasant experience. We appreciate your recommendation and are grateful for your kind words.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

April 7, 2020

I'm quite impressed with Omnisend's customer service. They were quick to resolve my issues. It's great to know a team is there to support you anyway they can.

FITHUB APPAREL
Canada
About 3 years using the app
December 4, 2019

I used this app to help me run an email campaign. worked great easy to use. definitely recommend using it.

dealstoogood
United States
About 3 years using the app
January 25, 2021

I love Omnisend email marketing they are great for my online store. I have also upgraded to keep up with my customers.

Absolute Fashion 2020
United States
About 3 years using the app
October 14, 2015

This is an amazing way to engage your customers, keep them updated on new products and specials. It is simple to use and has been a real asset to our business. I would highly recommend using Soundest to everyone.

Totalevapes
Canada
About 3 years using the app
October 19, 2021

LOVE THE APP EVERYTHING IS EASY AND LOTS OF VIDEOS THAT EXPLAIN HOW TO SET UP EVERYTHING. THERE ARE LOTS OF DIFFERENT OPTIONS AND EVEN AN EDITING TOOL.PRETTY COOL!

mystuffdepot.com
United States
About 3 years using the app