Reviews (6,032)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

Edited January 1, 2019

finally found an email marketing app with easy segmenting tools to send out reminder emails for upcoming classes. super easy to use and very affordable!!

Bossard's Board Works
United States
Over 3 years using the app
December 19, 2022

Excellent tool, It has it all and the best they have an awesome and quick response support team (thanks Kamilia for your help) if you have any issue. 100% recomendaded.

Planta Maestra
Chile
Over 3 years using the app
October 27, 2022

Been using this app for a while, it's very complete and works great. Everyone from the support staff is very helpful and friendly. 100% recommend.

London Grow
United Kingdom
Over 3 years using the app
May 11, 2018

Awesome! Great app. Use it all the time.

Omigod Dibs
United States
Over 3 years using the app
May 22, 2018

It was way easier to switch away from MailChimp than I expected! OmniSend automatically pulled in all the records in my mailing list from both MailChimp and Shopify. Recreating my email campaigns didn't take too long and I like how they lay out their workflows - far easier to visualize than before. The only thing I haven't been able to do is automate sending emails to repeat customers based on how many times they've purchased so I can reward loyal, repeat customers. I think OmniSend will work great for my needs.

Lidocaine For Less
United States
Over 3 years using the app
October 4, 2022

The online app world is crowded and it is challenging to find a solution that fits all your needs - however, the Point of Difference I ALWAYS look for is the support that is offered and Omnisend have been outstanding in that regard. To Kristina and all the other support crew - hats off and thank you!

Russell Pitman
Australia
Over 3 years using the app
Omnisend replied October 7, 2022

Ahoy there!

Thanks for sharing the feedback!

Our Support Team's first objective is to provide the finest possible assistance to all of our clients at every step of the journey, and we're delighted to hear you enjoyed the experience! Please contact us as soon as you have a question - our Customer Support team will be happy to assist you!

Stay awesome and have an amazing day!

October 5, 2022

Super useful app with great customer support. I was running into a problem adding our custom domain email and Bassma, Baarath and Stefan from support were all really nice and helpful and were able to get everything sorted out. Creates beautiful emails and makes something with the potential to be extremely complicated very intuitive as well as effective.

Alewine Pottery
United States
Over 3 years using the app
August 24, 2022

Baarath was super helpful and quick! I am grateful for his time and assistance in figuring out the issue with my account

Mon Coeur
United States
Over 3 years using the app
Edited December 26, 2016

The app is easy to use, it is the best mailing system what i have use up to now.

I am still ok with the app.

Ralf

Bulk African Trade
Germany
Over 3 years using the app
November 3, 2016

Had a few kinks but tech support was very helpful in getting my issue resolved. Thank You :)

Theliftjewelryshop
United States
Over 3 years using the app