Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

May 31, 2019

Mucho mejor que Mailchimp.
Mas facil de usar, mas amigable mejores diseños para escoger los templates.

Duc Denim
Mexico
About 3 years using the app
February 14, 2024

I have used this email service for over 4 years and it is SO user friendly. The customer service is also TOP NOTCH. I'm not very computer literate, so when something needs to be programmed, I need to be walked through like a baby. Recently, Didem was INSANELY patient as they walked me step by step with updating my domain. They were AMAZING!!

SoCal Legends
United States
Almost 3 years using the app
March 9, 2023

Great service and fast reply. Very helpful with customer care and helped me with choosing the plan.

Healthy Buzz Ireland
Ireland
About 3 years using the app
December 29, 2019

First campaign just sent and it was easy to set up. I'm looking forward to seeing how well it is received by my customers.

ManhattanDesignBoutique
United States
About 3 years using the app
April 9, 2022

We love Omnisend! We have used it for some years now and have been happy with our experience ever since. It needs a few improvements on the SMS end to be truly perfect

Park Candy
United States
About 3 years using the app
March 5, 2024

Beran was very responsive, he always responds in less than 30 minutes and ensures that your problem is resolved as quickly as possible and that you do not need anything else.
I am very satisfied with the omnisend support! Thank you Beran !

Benoa
France
Over 2 years using the app
October 6, 2016

Very straightforward to use. Great features and implements smoothly with Shopify. Have just sent off my first campaign, took a little while to get it how I want it but I'm sure I'll get quicker. Fingers crossed it has the desired effect with regards to sales.
Definitely worth installing.

Laser Craft Design
United Kingdom
About 3 years using the app
July 23, 2023

Best e-mail marketing platform, klaviyo is overrated and overpriced compared to this. Give them a try.

H.H Cosmetics
Netherlands
About 3 years using the app
October 13, 2019

This app is great!! It made sending out Newsletter so easy with a lot of great templates to choose from. It is really easy and user friendly to set up the contents as well.

llclolcll
Canada
About 3 years using the app
March 19, 2018

Great App! Does exactly what it promises to do.

Pointpet
United States
About 3 years using the app