Estimated Delivery Pickup: EDP
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (297)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to let customers choose delivery dates, crucial for floral and food services. It offers customizable delivery slots and supports both delivery and pickup options, enhancing operational efficiency and customer satisfaction. The installation process is user-friendly, even for those with limited tech skills. Merchants also praise the responsive customer support team for effectively resolving issues promptly, often via live chat.
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It does its job of letting your customers choose the date and time of delivery. Helpful support as well. Only issue I have is the lag of the calendar in the cart page and the unchangeable font for the email confirmation. Other than that all good. Thanks
The issue I am facing with the calendar is it doesn't load at the same time as the entire page. There is a lag. So if customers click the check out button fast when the calendar is not yet loaded, the customers are not asked to fill up the calendar anymore. This leads me to not having their delivery date and time.
Thanks for your valuable feedback.
→ Can you please explain what issue you have with the calendar on the cart page?
→ We can help you with the font issue for the email confirmation.
→ We have a solution for bypassing the delivery date and time. Please email us on the below email address for further assistance.
appsonrent@gmail.com
For an app that calls itself "On Time Delivery" I was expecting a feature that allows customers to choose a delivery time (that's how it was advertised in the description). The setup worked OK (not perfectly though), but nowhere did customers get the chance to choose a delivery time / date. After contacting the support team about this, I got the following response:
"Thank you for reaching out to us regarding the concern. We would like to inform you that after updating the Shopify's security policy we had to remove this functionality from our application."
Had I not contacted them, I would have continued to pay the monthly fee without getting anything in return. The app is still live now with the subtitle "Let customers choose a delivery date", which is just plain wrong, according to the response I got from the support team.
Hey,
Shopify doesn't allow anyone to have control or customizing over the checkout page. We were providing this feature before the new security update from Shopify on from 30-Jan-2019.
I hope you understand.
Miss green answered my problems in 5 min ! Great customer service.
The app is great too, super easy to set up and just the right features needed.
Just a pity that it only display on the cart and not the checkout pages.
Thank you for your valuable feedback!
Fine app with an awesome customer service experience. Just wish every app designer could be this helpful as the person here.
Thank you for your valuable feedback!
One of the great order delivery date app I have continue using for pass few days. Frequent update and although there are some problem once in a long while, but the team gave prompt and excellent support to fix the issue arise. Great product and excellent service.
Thank you for the review. We are pleased to hear from you.
I'm very sorry to do this but I hope this is a way to solve it! I really appreciate the functions of your app but overall there is no way to use them! The section it shown app but after 2-3 seconds it disapear. I hope you can fix this or offer us a solution for a win win business partnership and have a nice collaboration! Sorry again!
Hello,
→ I have seen that you have uninstalled the app from your website.
→ Could you please install it and let me know about the issue for further investigation?
app was easy to setup and use, great customer support! happy with how the app is performing, cheap too!
Thank you for your valuable feedback!
not working. added the same in my Shopify store but it is not working. Help me activate the same as I am a hyper-local shop, I need to allow people to select their slots.
Hi there, I hope you are well and safe!
→ Can you please let me know in detail what's not working at your end? I have checked your website and found the app is working fine there.
https://prnt.sc/1w2l6jq
→ I have tried to find the conversation from our emails and tickets but haven't found anything from you.
→ I request you to contact us at the appsonrent@gmail.com email address to resolve the issue you're facing with the app. I am sure one of our support agents will help you to resolve the issues you are facing in the app.
→ You wrote the app review without contacting us.
Good customer support and good app! I really appreciate the support of miss green, she solved my problem in 5 minutes
Thank you very much for the review!!!🙌🙌🙌 Our support team is there to help you out with your queries....❤️ 😊 😊
Finally I didn't use the app, because I it did not fit exactly my purpose. But the support was really great. They guided my very well, to see if it works for my case. And there was no problem to finally don't use the app. So, great support, even though I don't use the app! Thank you!
Thank you for your valuable feedback!