Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive and user-friendly delivery and pickup management features. They value its calendar function, flexibility, and customization options, including setting a minimum delivery date and preventing checkout without a delivery date. Its compatibility with other apps and themes, localization for non-English stores, and customization guidelines are also praised. The support team is noted for their efficiency and quick responses. Many recommend it for increasing trust and streamlining delivery scheduling.

Edited March 20, 2023

This app is so great, and we have been using it since we opened our local delivery website. We had some issues, but the support team replied so fast and resolved the issues as soon as possible, which made this app even better.

H Mart Manhattan Delivery
United States
Over 2 years using the app
Appsonrent replied November 9, 2022

Thank you very much for your review!🥰 😘

June 29, 2023

Just starting using this app and needed support. Hritvi was super helpful with very clear and prompt answers to my question. Very happy with the response of the support and I was able to follow the instructions easily as well. Keep it up!

Lila’s Garden
29 minutes using the app
Appsonrent replied June 30, 2023

Thank you for the review! We're glad you had a great experience using our app and received clear and prompt support from Hritvi. We'll keep up the good work and continue providing excellent assistance.

February 13, 2023

Just started using it. Very user friendly and comprehensive. Also, special mention to their customer service, very nice & professional. Guided me through the set up step-by-step.

House of Degh Pantry
6 months using the app
Appsonrent replied June 30, 2023

Thank you for the positive review! We're glad to hear that you find our app user-friendly and comprehensive. Our customer service team appreciates the special mention and is delighted to have provided you with nice and professional assistance. We're happy to have guided you through the setup step-by-step.
If you have any further questions or need any more help, please feel free to reach out. We're here to ensure your experience continues to be great. Thank you for choosing our app!

June 27, 2023

The service is efficient, the staff is very good and friendly, the tools are simple and convenient, and the small problems of loading are also solved patiently. It would be better if different selection dates can be given for different products.

CUPETIT 卡柏蒂精品甜點
About 1 month using the app
Appsonrent replied June 28, 2023

Thank you for the 4-star review!
We're glad to hear that you find our service efficient and our staff friendly.
We appreciate your feedback on the simplicity and convenience of our tools.
We also appreciate your patience in resolving any loading issues.
If you have any further suggestions or need assistance, please feel free to reach out. Thank you for your support!

April 20, 2023

While the app is usable, it lacks certain features. For example we offer multiple shipping options and only need the app to work for one method of shipping. We also need the date and time slot picking to be mandatory because otherwise customers can bypass selecting the time slot. To be able to do both, we just needed the time slot picker to have an additional option that can be picked by those who do not need to pick a time. That way everyone can only checkout once they pick a time, whether it is for those requiring the time slot or not.

We tried to suggest this and a few more to the developers but for every suggestion, the answer is no, can't do. It's like they have no interest to improve the app at all. Oh well, once we find a better app we shall not be continuing with this. The two stars is for the frustration that came from trying to give you guys feedback.

Vegan District Malaysia
3 months using the app
Appsonrent replied June 28, 2023

Thank you for sharing your feedback. We apologize for any inconvenience you've experienced with the app's features. We understand your need for specific shipping options and the mandatory date and time slot picking.

To address this issue, we have a solution for you. We can disable the "checkout" button until the customer selects the date and time. This ensures that customers cannot bypass the selection process. If you would like to implement this solution, please contact our support team at appsonrent@gmail.com. They will provide you with the necessary code to disable the checkout button until the date and time are chosen.

Once again, we apologize for any frustration caused, and we appreciate your feedback. Please reach out to our support team, and they will assist you further.

August 24, 2023

I have some issues that need support, your response is very quick and useful! Another improvement is the support with this app on the payment page. Thank you!

11 minutes using the app
March 7, 2023

We're using this app for a month. It's working really smooth, and if there is issue means the support team helps us to give a better solution for it. Thanks.

Tiles Universe
United Kingdom
2 months using the app
Appsonrent replied April 6, 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

July 11, 2023

very good plugin, great support. my request was processed directly after 1 day.
very good plugin, great support. my request was processed directly after 1 day.

3 months using the app
Appsonrent replied July 12, 2023

Thank you for your kind words and your 5-star rating. 😊😍
We are delighted to know that our app meets your needs and that our support team was responsive and efficient. 🎊
We value your business and look forward to serving you again. 👏🏻

August 1, 2023

App is easy to use. Setup is fairly configurable. The support is AMAZING. These folks know their software and are extremely responsive. Recommend.

That's So Sweet!
United States
3 days using the app
Appsonrent replied August 2, 2023

Thank you so much for this amazing review!
We're proud of our software and our team, and we're happy to hear that you found them easy to use, configurable, and responsive.
We appreciate your recommendation and your trust in our service. We hope you continue to enjoy using our app and see awesome results.
We're always here to help. Thanks again for your support!

May 26, 2023

Great customer support. I thought no one would answer this late at night. The app works just fine.

Pivonka Flores
About 1 hour using the app
Appsonrent replied June 28, 2023

Thank you for the positive review!
We're delighted to hear that our customer support was great, even during late hours. We strive to be available for our customers whenever they need assistance. It's wonderful to know that the app is working fine for you.
If you have any further questions or need support, please feel free to reach out. We're here to help!