Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface. It's praised for features like customer-selected delivery dates and times, limited delivery slots, and date disabling. The support team is noted for their quick responses and helpfulness. The app enhances delivery logistics and customer experience, integrating smoothly with checkout and offering customization. Long-term merchants continue to find it beneficial for managing delivery orders.

June 27, 2023

The service is efficient, the staff is very good and friendly, the tools are simple and convenient, and the small problems of loading are also solved patiently. It would be better if different selection dates can be given for different products.

CUPETIT 卡柏蒂精品甜點
Taiwan
About 1 month using the app
Appsonrent replied June 28, 2023

Thank you for the 4-star review!
We're glad to hear that you find our service efficient and our staff friendly.
We appreciate your feedback on the simplicity and convenience of our tools.
We also appreciate your patience in resolving any loading issues.
If you have any further suggestions or need assistance, please feel free to reach out. Thank you for your support!

August 1, 2023

App is easy to use. Setup is fairly configurable. The support is AMAZING. These folks know their software and are extremely responsive. Recommend.

That's So Sweet!
United States
About 1 month using the app
Appsonrent replied August 2, 2023

Thank you so much for this amazing review!
We're proud of our software and our team, and we're happy to hear that you found them easy to use, configurable, and responsive.
We appreciate your recommendation and your trust in our service. We hope you continue to enjoy using our app and see awesome results.
We're always here to help. Thanks again for your support!

January 1, 2024

sehr gute Übersicht und einfach zu bedienen

TAVOLINA
Germany
9 days using the app
Appsonrent replied March 6, 2024

Hello, thank you for your positive rating. We are glad that you find our platform clear and easy to use. We are constantly working to provide you with the best experience. Please do not hesitate to contact us if you have any questions or suggestions. Thank you for choosing us.

June 1, 2023

Quick to response, extremely efficient and helpful. Solved issues I had met with in record time. Thank and useful app.

Durian Gao
Singapore
4 months using the app
Appsonrent replied June 28, 2023

Thank you for the wonderful review!
We're thrilled to hear that our team was quick to respond and provided efficient and helpful support.
We're glad that we could resolve the issues you encountered in record time.
Your appreciation means a lot to us. Thank you for using our app and finding it useful!

June 29, 2023

Just starting using this app and needed support. Hritvi was super helpful with very clear and prompt answers to my question. Very happy with the response of the support and I was able to follow the instructions easily as well. Keep it up!

Lila’s Garden
Australia
29 minutes using the app
Appsonrent replied June 30, 2023

Thank you for the review! We're glad you had a great experience using our app and received clear and prompt support from Hritvi. We'll keep up the good work and continue providing excellent assistance.

May 26, 2023

Great customer support. I thought no one would answer this late at night. The app works just fine.

Pivonka Flores
Mexico
About 1 hour using the app
Appsonrent replied June 28, 2023

Thank you for the positive review!
We're delighted to hear that our customer support was great, even during late hours. We strive to be available for our customers whenever they need assistance. It's wonderful to know that the app is working fine for you.
If you have any further questions or need support, please feel free to reach out. We're here to help!

August 10, 2023

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INFI
United States
About 1 month using the app
Appsonrent replied November 8, 2023

Thank you for the review......

May 11, 2019

It's really a great app, it does what is says. And the support was excellent. I add some issue with the app and they found a solution even if it took almost 3 weeks. I'll recommend it.

EpiPresto
Canada
About 4 years using the app
Appsonrent replied April 5, 2021

Thank you for your valuable feedback!

December 30, 2020

I use this app to manage my customers' deliveries. Customers can choose a date of delivery and I can set delivery rules.

CoolCook.Ch
Switzerland
Almost 4 years using the app
Appsonrent replied April 5, 2021

Thank you for your valuable feedback!

Edited February 14, 2024

Update: We've been using this app for FOUR years now, and it's STILL the best! The developers respond to requests in a VERY timely manner. We have many apps that we pay for...this has to be one of the top 5! It's a very simple task, but it does it perfectly!

Update: We've been using this app for 3 years now, and it's still the best. We've reached out to the developer a few times over the years, and they ALWAYS respond in a timely manner. Highly recommended.

Shopify is really all about the apps. The platform is great, but the apps are the ones that make everything better...and are tailorable to suit your specific needs.

On Time Delivery is one of those apps. It does exactly as it promises, no glitches, and super quick to set up.

And the customer service is excellent. We needed a colour change and couldn't figure it out. We used their chat function to request specific code, and they did it in less than 5 minutes.

MBGrocery
Canada
Over 3 years using the app
Appsonrent replied April 5, 2021

Thank you for your valuable feedback!