Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

January 30, 2022

This is the best user-friendly app to help convert customers visiting to become patrons! Trish who was the live support chat team member helped me to customize everything to suit my website! Including the games wheel pop up the layout and the emails including my own images and logos, etc. Highly recommend this app

E Girl Aesthetic
Australia
7 months using the app
October 12, 2022

Like this app, especially their technical support. Highly recommend it. I usually ask them help me to customize some popups style, very helpful.

es.timekettle.co
United States
7 months using the app
August 17, 2022

Incredible support team! Thanks to Rissa for aaalllll the time she spend with me helping me with my pop up window!

Brulerie Emma
Canada
7 months using the app
November 24, 2021

This app works greatly - only used for e-mail marketing so far, and very happy.
The customer support is outstanding! They have the online chat available when you're creating anything on the app and - no matter the time we're asking - they're ALWAYS there to support, within the same time - as they're there just for you. Incredible. And for those like me, can not afford to pay for adding apps, this one is free.

COZY DETAILZ
Portugal
7 months using the app
September 19, 2022

Love the online support within the app! Rissa was amazing! She answered all our questions and was able to help us get our site working how we wanted.

balapparelllc
United States
7 months using the app
August 20, 2022

app is very good and customer service is very helpful highly recommend using app for your business .

Savage Yet Civilized Apparel
United States
7 months using the app
November 20, 2022

I just started using this app to collect emails and phone numbers. Trish was very helpful with assisting me with setting up my pop up. She was very patient and tech savvy with getting me the best performance I can get. Usually the staff for this app is very friendly and patient. I recommend using them as they have good customer service.

Janae Marie Books
United States
7 months using the app
August 16, 2021

I really appreciate the amazing service they offer. They helped me several times with multiple issues answering all my questions rapidly and patiently. Would highly recommend it!

Awand Shop
Germany
7 months using the app
January 6, 2022

I had to contact the support team and Rosy introduced herself in the chat and offered to help. Rosy gave me very detailed answers, supported by screenshots. Excellent technical support, very professional and proactive. And concerning the app, a lot of templates, very complete and easy to configure. I recommend!

Sticky Balls Boutique
Canada
7 months using the app
November 11, 2021

This app is great! Very easy to use. Currently on the free version as my store isn't getting that many traffic yet. Had an issue where i wasn't able to access the admin so i contacted support. Within minutes there was a response and was contacted by Rosy. She was a delight to speak to. She was able to resolve my issue fairly quickly. Very polite and nice as well. Application features and support in this company is by far one of the best apps in Shopify. Highly recommended.

Party is Life
Canada
7 months using the app