Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

September 14, 2020

Great app, works flawlessly and very flexible. I needed support for a test I was doing and Winston was there to help. Great team and the app as I said is fantastic! Very flexible, feature rich and if you're starting up, free until you generate traffic and sales. Just awesome!

Canagem.com
Canada
Over 2 years using the app
Edited March 23, 2021

I noticed a small issue with their Sales page and I originally thought it was an unfair sales tactic, turned out it was a change in Shopify and the company quickly fixed it. On top of that their customer service is top notch. They have a live chat that answers all of your question RIGHT AWAY! The app is also converting amazingly for us. About 16% of my website visitors end up subscribing through this app! I am pretty happy with everything. Love this company and definitely recommend them!

SILKYME
Canada
Over 2 years using the app
November 16, 2021

Awesome app and amazing customer service. They helped me with all my questions and sent time helping me build what I need.

Miller IP Law
United States
Over 2 years using the app
October 26, 2021

Directions a very clear and the representatives are very helpful. Rosy was a huge help! I would really appreciate her help!

Copeland Photos
United States
Over 2 years using the app
March 2, 2021

Great customer service, responsive and quick. Also was able to take most of the work out of my hands and provided suggestions to improve. have not tested it live as the site isnt ready yet, but it looks great on my preview!

Hakko Products Pte Ltd
Singapore
Over 2 years using the app
Edited May 26, 2021

They kill it with customer service like no other. Lots of very specific functionality in this app so I'm glad to join a few days ago and leave my last app. Looking forward to what they have in store for the future like design element adjustments for shape of corners and fonts available for text inputs. Smashing job, highly recommend trying this app out.

Whitestone Jewelry Co.
United States
Over 2 years using the app
ONE replied May 28, 2021

Hii Armen,

Wow, many thanks for all the compliments, shout-out and feature suggestions! I have let my team know and they are already working on your feedback so that the spin to win wheel can be more fine tuned to your store design.

Very glad you found us too,
Kate & Sofia :з

November 18, 2021

I use this app to help me integrate pop ups, subscribers, contacts, and sms messages. Patricia has helped me successfully set up all the marketing elements that I wanted to include within my website. This app/website is awesome, especially for small businesses.

MODEBYMOE Boutique, LLC
United States
Over 2 years using the app
December 5, 2022

Customer service is great always really helpful and there when needed. Does the job and easy to use. Would highly recommend.

Elite
United Kingdom
Over 2 years using the app
October 8, 2021

Top outstanding app and a top notch customer service as well. App works without any issues. I can recommend it to everyone

FromPicToArt
United States
Over 2 years using the app
January 24, 2022

I installed this app today. Patricia was such a HUGE help! I was having some issues with starting out. She took her time and walked me through everything that I needed. She has been helping me for the last 2 1/2 hours!! She didn't seem bothered with explaining how the pop up works and which one would work well for me. She was very knowledgeable and has great customer service! I finished setting up my pop up only to figure out it was the wrong one. No worries though Patricia came in and fixed it. She is amazing! If I ever need help again (which I know I will lol) Hopefully I get Patricia and she will help me. Thanks Patricia :)

Inlush Cosmetics
United States
Over 2 years using the app