Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

March 7, 2023

Estuve buscando un poco de ayuda para resolver algunas dificultades y la respuesta en el chat fue instantánea y gracias al asistente de One Upsell, pude salir de las inquietudes al respecto con las configuraciones en la biblioteca de aplicaciones para la integración en Shopify. Ojalá así fueran todas las aplicaciones o plataformas, asesoría instantánea. Esto es un ejemplo para que otras aplicaciones se motiven a responder con prontitud a los comercios, ya que es indispensable una asesoría rápida y oportuna para poder seguir adelante con nuestros emprendimientos y que no pasen los días sin poder resolver nuestras dudas y perder dinero y tiempo.

Agradezco mucho al asistente de One Upsell, por resolver mi problema.
no como otras que responden a las horas o días

tiendaindo
Colombia
5 months using the app
November 6, 2022

Amazing service and excellent support! Works like a charm! Highly reccomended. Every store should have it.

LVA - Lab to Visualize Ahead
Brazil
5 months using the app
January 27, 2023

I have only had the app for a few days but I can say that the customer service chat is amazing and very helpful!

Beck + Brooks
United States
5 months using the app
April 2, 2021

I like the app it does everything that you need it to do to grow your business and there customer service is on point.

TheCreditHandler
United States
5 months using the app
July 9, 2022

Literally awesome app with 1000s of options and features to do marketing & about support team they are actual GEMs who helped till the end of all features. Highly recommended

Studio Nafay
United Kingdom
5 months using the app
June 22, 2022

Incredible app. I definitely recommend to anyone using shopify. They are very helpful in many areas and their customer service team like amazing!

Sikacci
United States
5 months using the app
August 23, 2022

Absolutely amazing support team! they really go above and beyond to help automate your website to its highest potential!!!

Delaynie's Place Smocked Boutique
United States
5 months using the app
February 22, 2021

I updated this and was easy to follow along to get the spin the wheel set up on my website and quite a bit of customization available which was great! Customer support has been very quick and helpful as well. Love the option to chat with a representative as I was setting up my wheel and for support after. Great Job and Great App!!!

Seven Dials London
United Kingdom
5 months using the app
May 21, 2023

Hey all. Just wanted to share my experience with ONE's customer service today. I had some issues syncing my product pictures and prices through shopify and one. But with the help of Kate and Rissa I was able to resolve the issue. They were super responsive. Kate went through a deep investigation for me and figured it out.

Thanks so much ONE team!!

Clementine Greetings
Canada
5 months using the app
May 7, 2023

Really useful app with lot of customization however, the best fact is the customer service. Rissa made an outstanding job and saved me a lot of time by helping me setting up the email pop ups for different countries. Well done!

Roxannejewellery
Cyprus
5 months using the app