Reviews (2,500)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

June 23, 2022

I used this app to create promo campaigns for my e-commerce website. I find it very easy to use & navigate. And when I need help, the customer support team is great, especially the agent I worked with today, her name is Doris Elli, she was amazing, very knowledgeable & helpful. Not along did she helped with all the issues I was having during the campaign creation process, but also gave me a lot of insightful suggestions on how to make my website look & function better! I'm very happy with the results!

barefootsunday
United States
5 months using the app
January 3, 2022

Excellent customer service and app for my commerce store! This is my first and last marketing app that I'll be using.

GoBeliStore
Brunei
5 months using the app
January 4, 2023

Excellent support from the team, needed help and reached out for the live chat support... Rosy was very helpful and fast.

ShopDK
Brazil
5 months using the app
August 18, 2022

The app is amazing, and the customer service is even better! Rosy was FANTASTIC! Probably the best customer service I've ever experienced. Very user-friendly app and an excellent addition to our site.

Forest and Moon Boutique
United States
5 months using the app
November 30, 2021

I appreciate the helpfulness of the chat option. Especially Rosy - she has helped me on numerous issues. As a new shop owner she has been invaluable to me.

Sugarandpopsplace
United States
5 months using the app
July 6, 2022

Setup is a little involved but I've had amazing customer support every step of the way. They've even gone in and found things that I forgot to add and did it for me! Customers love the spin wheel for discount codes and we've had quite a few customers use the codes on their orders.

The Three Bobbins
United States
5 months using the app
March 10, 2021

The app works perfectly and the customer service is the best one I have ever experienced. Alice helped me a lot with all my questions and in a really good manner. Congrats to the ONE+ team! specially Alice

Ton Nom
Mexico
5 months using the app
November 29, 2022

Great customer service, very helpful and answer quickly. Even if you're a beginner they are very patient and help you until you finish your task.

poderosacr
Costa Rica
5 months using the app
November 29, 2021

This is one of the best apps I have used, and it is for free! The support is so nice and knows how to solve all kinds of issues. I have no complaints! This is one of the best apps on shopify! I suggest all stores to use this application, instead of 100 other apps. Totaly free and amazing!

Billig IT
Norway
5 months using the app
August 12, 2021

amazing service. Very patient with me and helpful with my million questions. Great product. Would highly recommend!

Aries Moon Pty Ltd
Australia
5 months using the app