Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

November 9, 2021

the app is amazing, i never thought that some company will just come and drop all these features in one App, this App can do so much for your business, there are paid plans, but the free plan is really good if you just started your business. i recommend this App, and the support team is awesome too. thank you

MTAQMESH
United Kingdom
About 2 months using the app
February 17, 2022

Just started using this app. It's great! I don't think it's that user-friendly, but customer support is right there at your fingertips to help implement your pop-ups etc. So far, so good!

Kipean Designs
United States
About 2 months using the app
March 18, 2021

Free to use and brilliant customer service help! Best I've seen! Good for shopify stores and website owners. Great tool!

LuxuryLaser
United Kingdom
About 2 months using the app
May 5, 2022

I can believe that is FREE and have so many templates creating pop up, emails and everything I want to growth my business . Support is over of 5 Stars ✨ . They jump and help me right away to help me .

EverydayHeroesStore
Greece
About 2 months using the app
November 14, 2022

Amazing support! They helped me to customize everything! The App is also amazing it has everything i wanted! Good Job Kate!

stickerknax
Germany
About 2 months using the app
September 16, 2022

I love this app!! Lou is so kind and patient that I can not find a word to describe how much Lou helped me, this app helped me to get my first order. I love this APP, thank you so much for bring this app to me, it has the best customer service in the world!

Hug Fluffy Customize
Canada
About 2 months using the app
November 30, 2020

I was assisted by extremely helpful and knowledgeable support agent, Kate. Friendly and professional, and not pushy or intrusive, she was on hand to help with any questions I had. Having someone to check your homework immediately was really useful. It looks great on www.rohorafiki.com (5 stars!).

ROHO RAFIKI® LIMITED
United Kingdom
About 2 months using the app
January 7, 2021

Customer serice is AMAZING. Pauline quickly responded and is super nice. I totally recommend this app!!

Glossylipsbyauroiya
United States
About 2 months using the app
March 19, 2023

Noelia answered to all my questions and made it easy to follow and understand. I am a new ONE app user however I am happy with the customer support received and will keep using it. Thanks.

Andina Tea
Australia
About 2 months using the app
April 13, 2021

I went on to the app to set up a small campaign pop up. The support team was absolutely brilliant and figured out all the steps for us to customise the pop up to our specific needs in just 20 minutes. Really helpful and highly recommended!!

BESONNEN
Germany
About 2 months using the app