Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

May 6, 2022

I couldn't believe this app was free from all the awesome features they offer for Shopify stores. The "icing on the cake" was receiving help from the support agent (Rosy). Not only was she polite and helpful but suggested another feature I didn't even know about that would help my website. I'm so excited to try it out! I recommend this app 10/10! If you aren't using it, what are you waiting for?

Sakimo Official
United States
About 2 months using the app
July 1, 2023

My help was Jesica
she helped me in everything she could, but really she was with me every step of the way !
she did a very professional job .
thank you very much for your help !

Premium Garten
Hungary
About 2 months using the app
June 10, 2023

I am kinda in love with the ONE ;) customer support is really helpful as well! Helps with conversions

HolisticHHC
Sweden
About 2 months using the app
April 23, 2023

Maya was very helpful and gave me a lot of good tips. I would definitely recommend this app for marketing!

Dispense Co
United States
About 2 months using the app
August 22, 2022

App davvero ben fatta, non manca quasi nulla. Servizio clienti eccezionale sempre disponibili e gentili! Ottimo!

EasyStorss
Italy
About 2 months using the app
November 23, 2022

So far so good! I'm loving the features and ease of use. I appreciate that it's also very customizable. And did I mention... Exceptional customer service. Thank you for your walk-through support!

Haute Conscious
United States
About 2 months using the app
May 29, 2023

Honestly by far the fastest customer service on the planet. Plus they take screen recording tutorials for you if you dont understand something

Pluffy Pals
United States
About 2 months using the app
March 8, 2023

Aujourd'hui j'ai eu Maya comme conseillère et franchement elle a été super elle m'a aidé de A à Z !
je la remercie pour sa patience et sa gentillesse, elle m'a aidé plus que j'espérai, car je suis vraiment novice, niveau technique je m'y connais rien, heureusement que Maya était là pour tout résoudre !
encore merci beaucoup Maya !

OOTDforyou
France
About 2 months using the app
November 20, 2020

Love this app! I did a lot of research prior to picking which app to choose for social proof and narrowed it down to Proof Factor, and a couple of others. One of the other ones was too expensive per month, so I decided to go with this one. It's great! It was super easy to install and when I had questions, I reached out on their chat feature. Pauline helped me and she was SO nice!! She responded super quickly, was knowledgable, helpful, friendly, and she even followed up with me to congratulate the launch of my store! Their social proof is great and their customer service is top-notch. Their website also shows a lot of analytics which is great on top of using other analytics tools. I normally don't write reviews for apps but felt compelled to share my experience with others :) good luck everyone!

You Squared
United States
About 2 months using the app
September 20, 2021

The customer service is great and the app saves you a fortune. Everything you need in one app and the user interface is so easy it makes it perfect for start ups.

Oui-JeJouis
United Kingdom
About 2 months using the app