Reviews (2,493)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.

November 20, 2020

Love this app! I did a lot of research prior to picking which app to choose for social proof and narrowed it down to Proof Factor, and a couple of others. One of the other ones was too expensive per month, so I decided to go with this one. It's great! It was super easy to install and when I had questions, I reached out on their chat feature. Pauline helped me and she was SO nice!! She responded super quickly, was knowledgable, helpful, friendly, and she even followed up with me to congratulate the launch of my store! Their social proof is great and their customer service is top-notch. Their website also shows a lot of analytics which is great on top of using other analytics tools. I normally don't write reviews for apps but felt compelled to share my experience with others :) good luck everyone!

You Squared
United States
About 2 months using the app
September 20, 2021

The customer service is great and the app saves you a fortune. Everything you need in one app and the user interface is so easy it makes it perfect for start ups.

Oui-JeJouis
United Kingdom
About 2 months using the app
October 10, 2020

Super easy to use, super slim and slick design AND MOST IMPORTANTLY the best customer service ever!!! Thank you so much!

JOYPowders
Lithuania
About 2 months using the app
May 28, 2020

Did exactly what I wanted, I had a question which was answered instantly, highly recommend! Awesome service :)

Lottie & Grey
United Kingdom
About 2 months using the app
June 9, 2022

I use this app for my shopify store. I really enjoy. I worked on my pop up stuff with Fola, one member of the customer service. So patient and nice. Thanks again Fola and your team.

Aphrochik
United States
About 2 months using the app
November 17, 2022

The app is so intereting to work with! Lots of customizations that will make your brand stand out! Also, I'd like to send a special shoutout to Maya. She was really good at understanding my requirements and helped provide the right guidance to adjust my issues. Thanks so much!

Knot Home
United Arab Emirates
About 2 months using the app
November 17, 2021

Great app works well with my theme. Great customer service, very helpful. Easy to install - NO CODING needed!

KimmyLovesit Boutique
United States
About 2 months using the app
January 9, 2020

This is a great app. It works as described. I have been using it for several days. I really like how it let me adjust the settings, text, images and all. Great work.

Pepe Revolution & Co.
United States
About 2 months using the app
December 25, 2022

Bonne application avec une bonne expérience cliente. Le service est très réactif est résout les problèmes rapidement. :)

Tigre Thai
France
About 2 months using the app
August 14, 2022

Tolle App für E-Mail Marketing. Kann sie nur weiterempfehlen.
Für deutsche Shop, die Verknüpfung der Domain ist aktuell über Strato nicht möglich.

skøtly
Germany
About 2 months using the app