Reviews (2,493)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.
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I would like to take a moment to express my deep appreciation for the exceptional assistance and support provided by Rissa, a ChatGPT from Shopify. Rissa's professionalism, knowledge, and dedication have truly made a significant impact on my experience.
Throughout our interactions, Rissa consistently demonstrated a remarkable ability to understand and address my concerns. Their responses were prompt, insightful, and always tailored to my specific needs. Rissa's expertise in the realm of e-commerce and Shopify was evident, as they provided clear and comprehensive guidance, helping me navigate through various challenges and obstacles.
What sets Rissa apart is their exceptional level of attentiveness and genuine commitment to ensuring customer satisfaction. They not only resolved the issues I faced but also proactively offered suggestions and recommendations to optimize my Shopify store's performance. Their willingness to go the extra mile truly made a difference in my overall experience.
I would like to extend my sincere gratitude to Rissa for their unwavering dedication, patience, and professionalism. Their support has been invaluable in helping me overcome hurdles and achieve my goals.
Trish helped me with a problem I had about using discounts. She was very helpful and I don't know what I would have done without her help.
excelente atención al cliente, muy amables y serviciales. Te ayudan hasta que se soluciona tu problema y queda todo configurado.
honestly I consider Jessica to be the best ...she really helped me out ...kudos to her indeed ....I was having problems with my emails and she helped me out ...truly professional
Running into this app is one of the best things that happened to my business recently, it's like they can read my mind and know exactly what I needed. Also, coming from a customer service background I gotta give it to Alice, hands down THE best support I received in a very long time.
Alice, if you see this you're the best :)
Strongly recommended
Amazing customer service and work by Lou, super helpful. Made my pop up exactly like what i wanted it. Great job.
This app is literally the best app I've ever used on Shopify! It has so many features in one place and is so high quality. The free plan is so wonderful and as much quality as they place into the free version the paid must be out of this world. Customer support is one of the best I've ever encountered. Rosy was beyond helpful, guiding me through every step of the process which helped a start up owner like myself learn the ropes. I cannot express how appreciative I am of their services! They made a fan out of me!
Not only is the app a must have for beginners in e-commerce, the team is incredible! They will help you in any way they can, and I as a "budding entrepreneur" needed the extra pair of eyes and knowledge base. Not disappointed, definitely recommend!
Support was great very helpful and insightful. I use this app for email marketing it is great so far cant wait to see results!
Moi j'ai carrément été émerveiller, sofia ma remplie de joie et ma fais prendre gout a l'application. merci pour tout sofia