Reviews (2,493)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.
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I just installed ONE and the support service helped me a lot. I had forgotten several small details that they helped me activate. I highly recommend this app for the service and for the beautiful designs they have to offer.
HONESTLY AMAZING! This is not a fake review... the customer service is amazing and the all around concept is amazing!
Just starting using this app for email marketing, really like this app, easy to understand and team is very supportive.
I'm new to the app, but during the design process, I made a minor mistake and needed their customer support. The live support I received was excellent.
Fantastic app. I'm using it in 5 of my stores. It has a great email capture rate. Excellent customer service as well. Well done. This app is performing really well for my business. It's capturing more email addresses than anything else I have tried! Thanks for a great app.
Have always had fantastic help even if things go wrong - Maya was brilliant thank you! The service is next level and the actual app is brilliant - increased orders rather quickly. Thanks guys!
The support is great ! Ann answered me really quickly, and resolve my misunderstanding ! The website is also perfect !
I had doubts before downloading the application. But thank you to the app developers who let us use many options even in the free version. Many thanks to you, Alice, for providing customer support. If I didn't get help, I could uninstall the app because it wasn't meeting my request
Great customer service, I got helped so fast I totally will recommend this app, they explain every question I had.
Migrating in from another email marketing service. I'm happy I finally found the ONE. My experience with customer service was amazing!! Shout out to Rosy!! ONE has so much to offer and I definitely recommend them. I can't wait to use everything that they have to offer.