Reviews (2,493)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.

May 26, 2022

Great app, great customer service when you need help! Thanks a lot! Looking forward creating more pop-ups with One.

Woofs & Co
Belgium
About 1 month using the app
October 2, 2022

This is one amazing app, all in one, and the customer service is beyond your imagination.
the setup is very simple

Trendzeno
Egypt
About 1 month using the app
September 7, 2022

Amazing customer support! Rosy helped me set up my abandon cart emails as well as other helpful tips. I would recommend!

Vronti EV Accessories
United States
About 1 month using the app
June 21, 2022

Great app, easy to use and customise, customer support is great too! can't wait for them to develop more features:)

Mama Rentals
Australia
About 1 month using the app
November 12, 2021

Patricia from one has been helping me ever since i joined, really friendly and helpful, helped me set up and talked me through it, made it very simple for me , Really efficient, Really recommend her! thanks so much 5 stars!

Ladies London
United Kingdom
About 1 month using the app
November 24, 2021

So many features and pre built templates this is a one stop shop for all marketing needs. Great customer support!

Bearded Pleasures
United States
About 1 month using the app
September 16, 2020

The pops up settings are really satisfying and the customer service even more, they're quite fast at answering and help you find solutions. 100% recommend :)

La petite robe rose
Canada
About 1 month using the app
December 9, 2020

Prompt and knowledgable customer and technical support. Immediate assistance on issues addressed clearly.

Awakened Heart and Mind
United States
About 1 month using the app
May 26, 2020

Au top ! facile d'utilisation, avec un SAV pertinent, qui débloque le situation quand on est bloqué ! je recommande

Perkown
France
About 1 month using the app
October 14, 2022

Just started using this app and it seems to be ticking all the boxes. The customer service has been impeccable!

Aviata Sports - Goalkeeping Specialists
United States
About 1 month using the app