Reviews (2,500)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

June 22, 2020

So far, so good! Great 24/7 chat support to walk you through whatever you need! OBSESSED with their pop-up option which was a dealbreaker for my previous provider. Easily trackable data completes the package for me!

hrbrfrnt
Canada
Over 2 years using the app
November 23, 2021

It is a great APP. The customer service Rosy is very professional and patient. It is worth recommending. Thank you!

SpeTool
China
Over 2 years using the app
June 22, 2022

Can I give it more than 5 stars? 10++++++ Maya was awesome at getting both my Shopify Stores set up in record time and customizing along the way. Thanks!

Lusomé Sleepwear USA
Canada
Over 2 years using the app
March 13, 2023

The BEST customer service!!!! I’d rate it 10 stars if I could. Thank you for you help Naomi in customizing the colors on my pop-up!

Sacred & Stone
United States
Over 2 years using the app
August 11, 2020

I love this app! I think it's very user-friendly. I was using the free option for about 6 months and just recently switched over to the paid version and love all the new features I can explore. The customer service is also incredible. I had an issue with the sales pop feature and contacted support through live chat and Angelina solved my issue right away! Thank you so much :D

Hyggely
Canada
About 2 years using the app
April 13, 2022

Really easy to use app and excellent integration with other apps (such as email). Customer service is superb!

Tuesday in Love
Canada
About 2 years using the app
September 6, 2022

I am trying out Upsell - Pop-Ups and in the process, I did ask them a series of intricate questions. The support team did a fabulous job with quick turnaround and innovative solutions. This is the best support that I have seen in my 30+ year of working life. - Sunil

Klugheit
India
About 2 years using the app
February 18, 2022

This app provided me exactly what I needed. More than that, the support provided through the process was beyond comparison to anything I've ever received before. The rep walked me through and helped me troubleshoot with amazing ease. Thanks!

The Curry Indulgence
Canada
About 2 years using the app
June 14, 2022

Excelente excelente servicio, de todas las aplicaciones que conozco esta vale demasiado la pena, muy contenta.

Intimate by HOL
Costa Rica
About 2 years using the app
April 27, 2022

Fola was fantastic in helping me get the design and specifications of my requests to the pop up I was trying to customize. Support has always been great with this company.

Plasticgod
United States
About 2 years using the app