Reviews (2,493)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.

May 16, 2022

Very helpful, and Maya is super nice and will go step by step on everything you need help with. Highly recommend getting the app

Dash G Boutique
United States
22 days using the app
January 11, 2023

The best customer service!! If ever I have an issue it is resolved quickly and the reps are so kind. Email Marketing has been helpful for our band to disseminate important information and expand our reach.

Les Miss
United States
22 days using the app
January 27, 2022

Incredible customer service! Patricia is very responsive and Prateek is very helpful. I wasn't happy with one of the automations on my campaign's and Prateek fixed it within a couple of hours. Extremely friendly and responsive!

Art La Napaux
United States
22 days using the app
April 11, 2022

ONE app's support team is very helpful, patient and always doing the extra mile. Whenever I reach out to them with an issue, they always make sure that our conversation won't end w/o resolution. Thanks!

EMIRIUM Labs
United Arab Emirates
Almost 2 years using the app
May 3, 2022

This app is very easy to use. Within no time I had it figured out. The customer service was quick and helpful!

Bayou Made Boutique
United States
22 days using the app
June 4, 2021

Amazing! We used another signup app, and it wasn't nearly as effective at getting visitors to join our mailing list. They are also highly knowledgeable and provide exceptional support and guide you to the best practices in integrating their app.

Waiter Wallet
United States
22 days using the app
December 5, 2022

the support is just fantastic...great app with great tech support, highly recommend
They immediately helped me with my problem, and not only that, they also told me what to do for a better result

Proud Allies
Greece
22 days using the app
November 2, 2022

The support team is excellent. They solved the issue so fast that even before I reply their email. The app is reliable and really useful. Can't believe it is for "free"! They have tons of templates that almost cover every scenario. Definetly a must for a website. Thank you Natalie from support team.

Litume
Taiwan
22 days using the app
October 27, 2022

fonctionne parfaitement bien, équipe réactif en cas de question c'est vraiment une très bonne appli merci à vous !

Funkypoprassemble.fr
France
22 days using the app
May 12, 2022

meet all our email automation need. great 24/7 customer service. the support was professional and efficient.

八方新氣 藝術瓷器 NewChi Porcelain
Taiwan
22 days using the app