Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

August 11, 2022

Works great! The team is great and helps within 1 min of you reaching out. Honestly the only app I really enjoy using on shopify.

Mr. Creasing
Sweden
15 days using the app
Edited May 10, 2020

I am using this app for campaigns to collect E-Mail addresses of customers and its been a great tool since day one. I have had some questions and customisation requests (e.g. custom font), which was implemented within minutes. Their support is amazing! I am still using the unpaid version because I dont have a lot of traffic but if my traffic grew I would be very willing to pay for this app as well :)

cloudlinen
Germany
Over 1 year using the app
August 3, 2020

HIGHLY RECOMMEND WITH SOME HELP I WAS ABLE TO GET THE POP UPS THE WAY THAT I WANTED THE CUSTOMER SERVICE IS EXCELLENT ANGELINA WAS A GREAT HELP AND GREAT WAY TO KEEP CUSTOMERS ENGAGED

YOUR KLOSET DESIRES
United States
15 days using the app
November 19, 2021

I love this app! I just got help through the live chat and Trish was so very patient with me. She set up my popup coupon and email & SMS automation. I had both ONE and Omnisend and was deciding on which to keep and which to delete and ONE wins hands down! I've been struggling with Omnisend for weeks and because they don't have a live chat option, I have had a hard time and worried about getting my store launched in time but thanks to Trish, my page will now look professional and ready to maximize profits. The pop up looked good, the SMS works and the automated emails look beautiful. GET THIS APP and pray to God that if you ever use the live chat that you get Trish! www.mybeautifulpride.com

Beautiful Pride
United States
15 days using the app
August 28, 2023

Buena app, aun me falta probarla bien pero el servicio es bueno, un 10/10 en servicio las personas que atienden son geniales, la que me atendió se llama Rosy.

Hostyle
Mexico
15 days using the app
November 8, 2022

The best app for campaigns and pop-ups, good support, and a great free plan, I recommend this application

Carat & Co
Sweden
15 days using the app
June 16, 2021

This company is amazing!! I can not believe they offer so many things for free! Everything you need is right here in one place too! They will also help you and LISTEN to what you need to make your pop-ups etc. better. They are available on chat and will also do a zoom meeting with you so that you can understand things better. I highly recommend this app! Customer service is 5 stars : )

selocbeauty.com
United States
15 days using the app
January 3, 2021

Awesome app and wonderful customer service by Kate. She's the best. I've faced some issues regarding the integration and she helped me fix those issues and integrated the app in our website.

FelicaStore
India
15 days using the app
September 19, 2022

I've tried so many "easy to use - increase your sales" apps but many don't live up to the hype. The minute I requested help in the chat, a customer service agent helped, provided best practice suggestions and even implemented them for me. It was so stressLESS! They have really figured out how to attend to their customers needs, especially ones who are beginners at automated marketing.

VeggyDog
United States
15 days using the app
October 27, 2021

I highly recommend trying this app
It's easy to use, works amazing well. The support team are awesome! Their response time is quick and they are very efficient and helpful. Thank you again, Kate :)

Shop2jo
United Kingdom
14 days using the app