Reviews (2,493)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.

March 14, 2022

Amazing customer service! Samantha was super helpful in resolving my issues and posting my 1st pop-up campaign, highly recommend!

Femmineo
Canada
20 days using the app
June 10, 2019

I'm trying to transition my store to online with Shopify. I get a lot of sales in my store, but I'm having a hard time getting sales online. In my city, people know and trust me. Online they don't. Proof Factor helps me feel like people can get to know me. ProofFactor gives me the social proof to help improve sales. I think it works.

bark alot
United States
20 days using the app
September 6, 2019

I used this app to help me get more subscribers and sales. It's easy to set up and the support is really good (shout out to Ann). I recommend it for popups and getting more emails with social proof.

Lovely Creations Organics
United States
20 days using the app
September 15, 2020

The chat functionality was extremely informative, useful, and fast! I especially loved the images that were attached making it easy for me to navigate through the app. Thank you for the easy customer experience.

Goldyn Specs
United States
20 days using the app
Edited September 10, 2019

My store is new and small so i use the proof to show how many visitors are coming. i pay money for advertising and use this to get more out of it. plus i collect emails. good support!

Busybug Kids Clothing
United States
20 days using the app
September 6, 2019

I added the social proof like the aggergate user count on my site and it helps. my site is new so I think the pop ups help customers know im legit. hopefully it helps me get more sales

Cup'aCoffee Unlimited
United States
19 days using the app
September 6, 2019

I wanted to add coupons to my store and this app allowed me to do it while also adding social proof. I like how I can set the pop up wheel to collect emails and also give out coupons for my store. Easy to set up and great customer service.

Vivoree Baby
United States
19 days using the app
March 28, 2020

Very helpful and always there when you need them! I have had many questions upon installing this app and they have made sure to answer with an explanation.

Boss’d Up Bling
United States
19 days using the app
September 10, 2019

I'm a small store, but Ann and her team took the time to help me get set-up the right way. I can't speak highly enough about the support. They helped me set up the Social Proof Pop Up and the Fortune wheel exit intent so that I can give out coupons while also collecting emails. Great app and free to use.

Citrusee Women
United States
19 days using the app
June 10, 2019

I used this app for both social proof and to have a exit intent pop up. Social proof online is key I think - being a store and having to compete against a lot of other ppl out there, it's important that customers know your product is good. But the wheel also helps me increase sales and it looks great. I'm overall really happy!

Bottle Rocket Pomade
United States
19 days using the app