Reviews (2,493)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.
Refine
-
By rating
This is an incredible app! Easy to use. Rosey, in customer service is fantastic and walked me through simple steps to make a great email popup. I very highly recommend this app and it’s free!!!
An excellent app so far. Fast response, is very helpful and easy to use. I would not change it for anything. Everything is working properly. Emails are going out as scheduled and I'm able to keep track of who reading their emails
its amazing this app u can put all the pop ups u want. and the contact support is perfect and very kind
Easy to use, different campaigns, A+ customer service: they fix any issues for you right away. Definitely recommend.
The support is fantastic! Immediately available to assist and extremely helpful! Really enjoy working with ONE!
The app is great. I'm sure it has many functions that I haven't yet discovered. Being very new to creating a Shopify store, I quickly needed help and their support is on point, fast and very helpful.
Amazing app and customer service. Much cheaper than other apps on the market. Highly recommend it!!!
Nice app and service! It would be better if it is able to flexibly change the number of slices on the wheel.
Sales Pop Ups & Email Pop Ups by Proof Factor is essential in our online business. We have experienced an extremely high engagement rate and a healthy conversion percentage. We currently utilize the App on both our South African online store as well as our UK based online store. This should be part of an essential app list for shopify users. The Customer support is phenomenal and almost instantaneous. I'm really impressed.
£58/month for the lowest plan? Good bye!-------------------------------------------------------------
Hi Ellen, we appreciate your feedback and thank you for being a loyal Free Plan user for almost 2 years. We understand that the new pricing may not have met your expectations, especially if you are not taking advantage of all of our apps. Our team worked hard to delay the pricing change as long as possible and provided our existing users with an additional discount to ease the transition.
We noticed that the campaigns you had running assisted your store in making 29% of your total revenue in the last 30 days. Our team believes that we can help you optimize your campaigns and increase your revenue even more, which would help justify the costs of our new pricing.
Give us a call, text, or email back. We would be happy to discuss some ideas on how to optimize your campaigns and pricing.
Happy Valentine's Day!
Ann