Reviews (2,493)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.
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It was easy to install. Support is instant and wonderful. Despite this, I am beyond frustrated. I am trying to create marketing emails and what should be intuitive and clear, is not. It doesn't save as I made it. I don't have time to sit for hours trying to create a simple email because things aren't saving as they should. Also, every single time I want to send myself a test email to see if the thing got fixed, they have this "security" check where one has to check boxes TWICE on what is in the picture. I actually hate them and they just add to frustration and the time I am wasting. Something in the templates isn't working or I wouldn't have so many problems. Like I said, the support is great and cheerful but if I can't use the tools easily enough I am still just wasting my time. I gave up today. No email to be sent. Maybe I will just create one in shopify instead. ETA: I would like to add I just went into Shopify marketing email and was done in 5 minutes. That is how easy it should be.
Five star app is the best and customer service is 100% the team always responds quickly no matter what time it is!
JUST WOW FOR CUSTOMER SERVICE. EVERYONE TALKS ABOUT SOME POPULAR APPS BUT LUCKY THAT I FOUND THIS APP. PEOPLE LIKE ME WITH CONFUSED MINDS ALWAYS NEED EXTRA SUPPORT TO APPLY CHANGES TO THE SHOP. THANK YOU TEAM.
Absolutely the BEST customer service and app I've ever had! This is a GREAT experience for me because I've went through so many apps like this and had to uninstall them because they didn't work. Finally, an app that really does the job AND provides the utmost fantastic customer service!!!!!!
This app is pretty easy to set up and VERY customisable. And, if you do get stuck, the support is absolutely superb and really quick. After only a couple of weeks, I have already seen a rapid rise in subscribers
This app is great. My assistant Maya was so helpful and kind. Maya's service has made my experience a pleasure
thank you !
I'm loving the app. I really enjoyed Rosy's service. Very deicated girl and gave me complete support.
My expectations were all exceeded by the features offered.
Thank you so much to the whole team ❤
They were really of help. I have not receive help like this from any other app. They literally put me through and help me quickly.
Lou and the team were extremely helpful in assisting me with setting up my Ad Campaigns. They went out of their way to make sure that everything was set up correctly and answered any questions that I had. I am very grateful for their help.
I love all of the customization options. Creating pop-ups is a little trickier for us as they have to be in two languages. The support team has been kind enough to tweek certain templates to accommodate us. Thank you for the great support!