Reviews (2,493)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.
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Amazing support . super helpful and kind time. would recommend this app for all my friends who have a business
The app is very easy to navigate but I would like to commend the EXCELLENT customer service that you have! TOP-TIER customer service. Amazing help, advices, and assistance! This team makes e-commerce easier for us!
Excellent App, really useful . It has many features and works very efficiently. Really good customer service too.
What I am going to specifically talk about here is the 'odd' hours customer service. I was needing help with adding coupons to the email, and I messaged the support at a somewhat strange hour, which I expected the response to be WAY longer, but support was very responsible despite the somewhat later time, and Enea was very supportive and was there with me every step to make sure I understood everything. I had very simple questions, but the fact that they were still able to help me very quickly so I am not waiting for help.
Man Shopify put me on to this App called ONE that uses up sell 'email pop up' sms and many more tools in one '' IT IS AMAZING !! im telling you ' you have to try this App ' its compact but has a lot of features ' very very powerful app to grow your business ' and the customer support is great '' Abby ' is amazing at walking you though the app ' almost like you do nothing ' they handle things the way it should be handled '' i love this app ' Thanks ONE 'you are Number ONE!!!
I just launched today and so far so good this is exactly what I was looking for. Excellent customer service from Fola I appreciated the prompt responses and assistance.
Highly recommend this great app. Great customer service too. Looking into using all the other features this app has to offer.
Rosy is a phenomenal support representative that took her time with explaining things to me making sure that I understood everything to be successful. I am excited to use One in my eCommerce business!
Awesome customer support they help you with everything needed , i wish all apps on shopify had that level of customer support !
I'm very very new to shopify and this app is very highly recommended. The support staff via chat was excellent! (name called Patricia) She was very kind that she would go the extra mile to make sure I am happy and all problems that I find is all resolved. I'm very new to this app and website and I find very hard creating website or using app but she was very patiently walked me through this at my level. I highly recommend this app! Thanks a lot!