Reviews (2,493)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.
Refine
-
By rating
This app has been helpful with sending emails. We switched from another email provider and it was easy to integrate to our store. When I had a question, Support was great!
I was up and running quickly. I was impressed with how much you can do with the app. I was also helped by staff to correct an error I had in my setup.
Had my first contact with Support for this app. It was excellent. Would highly recommend. The app is easy to setup and easy to use.
App completa e facile da utilizzare. Installazione veloce e senza intoppi. Assistenza molto disponibile e competente.
This app is amazing. Friendly user and they have free great designs. Ms. Angelina - their customer support is really helpful and nice. I highly recommend this app to everyone. So thankful I have discovered this app.
Just started this app yesterday and I'm loving it! It's exactly what we were looking for. And not to mention the customer service has been great! Big thanks to Fola for all the help!
Be prepared for a massive price increase when you install the app. The prices shown here are ONLY if you have 50 or less customers.
We regret to hear about your dissatisfaction with the pricing structure. We aim for transparency and it's unfortunate that Shopify App pricing section has a limited template.
The initial pricing is indeed for up to 50 customers, as mentioned in our pricing section. For larger customer bases, we offer different plans to accommodate various needs.
Please reach out to our customer service team directly at support@one.store or me at ann@one.store, we'd be more than willing to discuss your specific requirements and help find a plan that suits your needs.
Thank you for your feedback.
Cheers,
Ann
Such a great app. The customer service is exceptional. Pauline went above and beyond to go through the process of changing system integrations so that I can easily navigate through those changes.
It is a great app with easy setup for a rookie. I had to contact support several times and they were simply amazing, quick and friendly.
Very easy to use and the help desk ( chat ) is especially amazing. very prompt to response, willing to help and make it easy to get what you want to achieve. the only down side I see is that the selection of the designs you can choose are pretty limited. but not too terrible. Happy to use this app!