Reviews (2,493)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.

January 24, 2021

Very intuitive. Switched over from a different pop-up and instantly fell in love it has everything you need all in one. With a free plan to start small and scale big.

TheFelineEscape
United States
2 days using the app
August 11, 2022

This APP is fantastic. If you want to manage your website automations, and mails, the ONE team will help you with every question you have to ask them. Their support team are the best I've ever met. Super recommended!

RubyHopShop
Italy
2 days using the app
December 14, 2021

Really great support - they have been helpful with all my inquiries. They also did some initial QA with my campaign. 10/10 interaction and communication

Talahana
Canada
2 days using the app
September 30, 2022

Great app...I see what the 5⭐s are about...not to mention, the CS is SUPER HELPFUL and uber responsive! They even have the option to request more theme designs which I will be doing. Perfect!

BundleKids
United States
2 days using the app
October 29, 2022

Amazing customer service I work with Maya. Helped me setup cart recovery. Then she also ran a test to make sure it was working.

Mahone's Wallpaper Shop
United States
2 days using the app
August 22, 2022

The Best App for Popup to Everything to complete Marketing. The best part is It's free for Beginners. The customer service helped me a lot even I just joined.

XOIXOI
Pakistan
2 months using the app
September 12, 2022

good app for every type of discount and promotion. The customer service is also superb. like the app too much.

FURBO
India
2 days using the app
March 9, 2023

I am just into my trial period with Upsell and I am blown away by the customer service... I wanted to customize a pop up and Rissa was simply amazing. She helped me get the look and wording I wanted for the ad. Also started different emails for marketing and I can tell I'm going to be sticking with them! Easy peasy. Thank you guys!

Wholistic Livin
United States
2 days using the app
Edited September 21, 2022

I have installed this app recently and found it a great fit for my store .
Naomi & Rosy from the team are really amazing and I am fully satisfied working with them. They are knowledgeable and very patiently handled my issues.
Thank you again

JusMine
United States
2 days using the app
October 6, 2022

A little confusing to navigate but they have amazing, friendly and responsive customer support. I was shocked lol...live chat is amazing (and i HATE live chats) and although the chat took longer than a call would, it was so helpful and i also get to keep all screen recordings to refer back to instead of calling back if it were a call. She wasn’t in a rush, there was no time limit. I usually would get frustrated and just delete the app and look for something easier but the customer support i CANNOT say enough about. I'm keeping the app ....That type of customer support is worth having at any time.

Snaks 5th Avenchew LLC
United States
2 months using the app