Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

October 20, 2020

User friendly - aka i'm not tech savy! Also the customer service is the BEST, i asked so many questions and Pauline was able to answer all of them simple and she also showed me video guides, as a visual learner i really do appreciate this! Recommend!

CaliDanna
United States
5 days using the app
December 29, 2019

The online chat was extremely helpful probably the most helpful customer service chat I've used. They answered my question quickly resolved my request and gave me some really useful tips!

Ten to the Power of Nine
United States
5 days using the app
February 21, 2024

As a chief officer for a 8yr old ecommerce company. I always check with Shopify apps periodically to improve the store. I've been through 10 email marketing apps, last one i've uninstalled is Mailchimp, not as user friendly and cost more.
ONE email marketing is the best email app you'll find to date, hand down. it's the only app you'll need to grow.

PURI5
United States
3 days using the app
January 22, 2023

Ho iniziato a usare da pochi giorni questa app e mi piace davvero usarla! Aiuta il mio sito web a far crescere molti clienti con le funzionalità pop-up. I modelli per i pop-up sono belli e possono facilmente attirare le persone a rimanere sul mio sito web per un po ':) Anche il servizio clienti di ONE è cordiale e disponibile e ti aiutano con pazienza a risolvere i problemi e seguirti passo a passo nel risolverli.
Al momento sono contenta!

ECONOMYONE
Italy
5 days using the app
February 22, 2023

This high level of customer support service is incredibly high! Helped me so much in terms of ONE (and Shopify too!)

Pure Steal
New Zealand
5 days using the app
October 20, 2021

De app werkt geweldig. Ik had enkele vragen en ze hebben me perfect geholpen waardoor het nu allemaal werkt. Dankjewel!

Label2X
Netherlands
5 days using the app
March 29, 2022

The customer support is AMAZING and the team is super helpful with quick response times and solutions. The app itself is easy to use and is a great tool for our business. Highly recommended.

Grit Republic
Australia
5 days using the app
June 1, 2023

Very interesting and complete app, just getting to know everything they offer, but one thing is for sure, they have an amazing customer service!

CasaMagnoliaMX
Mexico
5 days using the app
May 3, 2022

So far so good! A lot of great functionality that I have yet to get through. Support is excellent as well. Very quick to reply and incredibly friendly. Excited to learn more about this app.

Null Knives LLC
United States
4 days using the app
December 1, 2019

es una aplicación muy útil y buena me gusta mucho y el atención al cliente es el maravillosa y lo mas importante es muy sencillo de utilizar

MIA REBEL
Spain
4 days using the app