Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

August 10, 2021

Wow! Service is absolutely amazing. I required so much assistance and the wonderful Rosy helped me throughout the entire process... for days! They truly go out of their way to ensure you are satisfied with the APP and the service provided. HIGHLY RECOMMEND!

Haus of Essence
Australia
6 days using the app
February 4, 2023

I had a wonderful customer service experience with Lou - super helpful every step of the way and really quick responses. Thank you Lou!

The Crocheting
United States
6 days using the app
November 18, 2021

Best customer service EVER. I got a detailed answer on my question in about 48 seconds. Problem resolved! I really recommend this awesome app. Thanks again!

supersetclub
Canada
5 days using the app
January 5, 2021

App completa y un soporte tecnico muy agil! me han ayudado a personalizar sin problema . Lo recomiendo

Naturfeel
Spain
5 days using the app
October 20, 2021

Glad that I found "one" to help me manage the email automation. For the new Shopify beginners, the free plan is enough. The pop-up window is also very useful. Advisor Trish is very helpful. She spent over an hour showing and fixing the issues. It takes some time to know about all the operations.

Unique Fun Gift
Australia
5 days using the app
April 27, 2022

Je cherchais un POPUP pour inscription à nos NEWS. Avec possiblité de traduction et d'autres options plus fine. J'ai eu "TRISH" comme support pendant plus d'une heure. Je n'ai jamais connu un tel support, agréable, patience, pertinence la totale. Je recommande vivement leur APP. Sans aucune hésitation.

thbeau
Belgium
5 days using the app
March 2, 2022

The customer service experience with Rosy from ONE was fantastic. She was smart, attentive, and fixed my problem in minutes. She is also very sweet. I recommend highly.

GregoryAlanArt
United States
5 days using the app
November 5, 2021

Great app! The support team were so helpful. They set up the entire pop up and email for me when I first time to use it and all features can fulfill my needs. And it's all free. Highly recommend the app

It Is Mint
United States
5 days using the app
May 20, 2022

This app has been nothing short of amazing. I needed help adding a feature, and the customer service I received from Samantha was second to none!

Luxeura Naturals
United States
5 days using the app
November 4, 2021

第一次碰到一个app竟然可以说中文的,太棒了。弹窗的主题也有很多选择性。我还有设置了赢回邮件,虽然不能很快就可以全部发送到客户邮箱,但是这值得等待。客服回复的速度也很快。她们会很快的帮助我解决问题。太喜欢这个在线咨询服务了。

JoyasDeChina
China
5 days using the app