Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

October 14, 2022

Enjoying the App and the customer service is very good. Response is very quick and all who have helped me have been very good.

Pupcosy
Australia
6 days using the app
March 16, 2022

Great product and relatively affordable price. Ideal for small companies in the beginning.Automate emails to better serve customers

Manviss
China
6 days using the app
August 25, 2022

This is app AMAZING for pop up and fortune wheels, easy to set up and support is great and Fast. i really recommend to download this app on your store

Sports Yours
Lebanon
6 days using the app
May 4, 2022

best support experience in a long while, and utilisation of their tools is through the roof! well done team ONE!

Spinaleze
Australia
6 days using the app
October 7, 2022

Great app, it's easy to use too. Customer service is amazing, helped me customize my newsletter pop-up.

Ezi Shave
France
6 days using the app
Edited January 3, 2023

App wouldnt install on my store for some isolated reason but the customer support was fast and personalized (real people). They want to help you. I found alternatives for what I needed so this review is strictly for the customer support

personalmementos
United States
6 days using the app
ONE replied October 25, 2022

Hi Tim!

Thanks for raising the issue! Seems like an isolated problem to a few merchants we can't pinpoint the root cause so we need to escalate. Our lead engineer is on the East Coast and off for the day, but we are having him look into the problem after dinner (a few hours from now).

We will keep you posted. My team member left you a voicemail to get a little more info about the bug.

Please bare with us, I know this is super frustrating. Sometimes with software exchanging data between platforms (ie ONE <> Shopify) there can be edge cases that breakdown.

Regardless, we will have this fixed ASAP (ideally tonight).

Cheers,
Ann

December 30, 2022

the support system is amazing, guys like Naoelia put in lots of effort and hard work to make our thing run just as we wanted, great job team

SportandStyle
India
6 days using the app
June 2, 2022

Great support from Emily. Could solve all the issues I had immediately, with super friendly, fast and helpful responses. Thank you, Emily!

steam & steel store
Spain
6 days using the app
April 25, 2022

Very easy to install, great functionality. Had an issue sending my first email broadcast and Naomi was very quick to rectify the issue and offer me further advice on emails for the future! 5* service

GG Desserts
United Kingdom
6 days using the app
January 5, 2022

This app is very helpful for me to growth my my store, their customer service is best ever. I would like to recommend to all of you to add this app to boost your sale.

Chili Store Online
Cambodia
6 days using the app