Reviews (2,493)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.

August 18, 2022

At first, I was just looking for a wheel spinner. This app has the most elegant one I've tried so far in addition to a number of other equally elegant widgets that compliment my customer engagement strategy. This has removed my need to pay for a dozen other apps. The customer support is excellent in helping get set up.

The Vulva Collection
United States
4 days using the app
December 27, 2021

excellent customer service, I met some problems and the customer service is happy to help me and it solve finally, thanks

winpower
China
4 days using the app
February 9, 2022

I used this app to create a campaign to add a pop up to my website. I was offered help right away by the support team. Trish was awesome! She was quick at helping me get my request done. My pop up was created with her help in a matter of a few minutes. I appreciate all her help and creative input! Highly recommend this app!!!

Trois Soeurs Boutique
United States
4 days using the app
January 12, 2022

This is one of the best apps I have ever used in shopify. Easy to set up, easy to navigate and understand your actions and the best customer service ever. Keep with the good work guys!!!

Haji Gallery
Bahrain
4 days using the app
October 3, 2022

I used this app to create popups. I love the customer service. They were great in helping me with all my issues which wasnt much. She stayed until I was ok. Thank you.

Scorpioqueen Wholesale
United States
4 days using the app
August 28, 2020

The application itself is really good and the support is even better. Would recommend as it's a pretty solid one for its price.

DrawYourPaw
Bulgaria
4 days using the app
May 11, 2022

Exploring the use of ONE and found Trish to be soooo helpful. We have a new store, only 3 months old, but i can see an increase in customer engagement thru the use of the popups and social proof....great work from Trish is really helping us get to the next level and increase our conversion rate.

Little Bambini Boutique
Australia
4 days using the app
August 28, 2019

Excellent customer service and guidance in getting set up. Thank you for assisting us in navigating the set up

HI LO THE LABEL
Australia
4 days using the app
November 10, 2021

THE BEST ALL EVER FOUND. ALL IN ONE SOLUTION. A+ CUSTOMER SERVICE. SECOND TO NONE. I WILL UPGRADE SOON ONCE I GET SALES FROM MY STORE.

Tech Bundl
Philippines
4 days using the app
Edited March 1, 2023

Their claim used to be "We offer a Free Forever plan". Reality was that "forever" would have ended very few months later.

The following was my first review:
The App itself is very intuitive and easy to use, even if with many features.
The support is definitively great!

Pandilò.it
Italy
4 months using the app