Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

April 27, 2022

Je cherchais un POPUP pour inscription à nos NEWS. Avec possiblité de traduction et d'autres options plus fine. J'ai eu "TRISH" comme support pendant plus d'une heure. Je n'ai jamais connu un tel support, agréable, patience, pertinence la totale. Je recommande vivement leur APP. Sans aucune hésitation.

thbeau
Belgium
5 days using the app
March 2, 2022

The customer service experience with Rosy from ONE was fantastic. She was smart, attentive, and fixed my problem in minutes. She is also very sweet. I recommend highly.

GregoryAlanArt
United States
5 days using the app
November 5, 2021

Great app! The support team were so helpful. They set up the entire pop up and email for me when I first time to use it and all features can fulfill my needs. And it's all free. Highly recommend the app

It Is Mint
United States
5 days using the app
May 20, 2022

This app has been nothing short of amazing. I needed help adding a feature, and the customer service I received from Samantha was second to none!

Luxeura Naturals
United States
5 days using the app
November 4, 2021

第一次碰到一个app竟然可以说中文的,太棒了。弹窗的主题也有很多选择性。我还有设置了赢回邮件,虽然不能很快就可以全部发送到客户邮箱,但是这值得等待。客服回复的速度也很快。她们会很快的帮助我解决问题。太喜欢这个在线咨询服务了。

JoyasDeChina
China
5 days using the app
October 20, 2020

User friendly - aka i'm not tech savy! Also the customer service is the BEST, i asked so many questions and Pauline was able to answer all of them simple and she also showed me video guides, as a visual learner i really do appreciate this! Recommend!

CaliDanna
United States
5 days using the app
December 29, 2019

The online chat was extremely helpful probably the most helpful customer service chat I've used. They answered my question quickly resolved my request and gave me some really useful tips!

Ten to the Power of Nine
United States
5 days using the app
January 22, 2023

Ho iniziato a usare da pochi giorni questa app e mi piace davvero usarla! Aiuta il mio sito web a far crescere molti clienti con le funzionalità pop-up. I modelli per i pop-up sono belli e possono facilmente attirare le persone a rimanere sul mio sito web per un po ':) Anche il servizio clienti di ONE è cordiale e disponibile e ti aiutano con pazienza a risolvere i problemi e seguirti passo a passo nel risolverli.
Al momento sono contenta!

ECONOMYONE
Italy
5 days using the app
Edited February 14, 2021

Fui cobrado absurdos 30 dólares sem aviso prévio. Aplicativo útil porém não tão útil com este super preço. Don't recommend. It was charged 30 dollars without any kind of warning.

Inovar Saude Store
Brazil
5 months using the app
February 22, 2023

This high level of customer support service is incredibly high! Helped me so much in terms of ONE (and Shopify too!)

Pure Steal
New Zealand
5 days using the app