Reviews (2,493)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.
Refine
-
By rating
第一次碰到一个app竟然可以说中文的，太棒了。弹窗的主题也有很多选择性。我还有设置了赢回邮件，虽然不能很快就可以全部发送到客户邮箱，但是这值得等待。客服回复的速度也很快。她们会很快的帮助我解决问题。太喜欢这个在线咨询服务了。
User friendly - aka i'm not tech savy! Also the customer service is the BEST, i asked so many questions and Pauline was able to answer all of them simple and she also showed me video guides, as a visual learner i really do appreciate this! Recommend!
The online chat was extremely helpful probably the most helpful customer service chat I've used. They answered my question quickly resolved my request and gave me some really useful tips!
The app itself has a lot of free features which integrate nicely and without major problems on the page. What you get on a free plan is more than other apps offer you on a paid plan. This is the first app I came across which does not count pageviews but the number of unique visitors and the first 2500 visitors are completely for free. No other app is so generous!I am so happy that I stumbled upon this app. But what stands out the most is their customer support. This is by far the most awesome customer experience I have ever had with any app developer. Their reaction speed and service is out of this world. And they even keep some smalltalk with you to make you feel welcome, and I am not even on a paid plan yet!
You guys deserve all these 5 start ratings. You deserve the number one spot on shopify and a lot of success!Keep rocking.
Ho iniziato a usare da pochi giorni questa app e mi piace davvero usarla! Aiuta il mio sito web a far crescere molti clienti con le funzionalità pop-up. I modelli per i pop-up sono belli e possono facilmente attirare le persone a rimanere sul mio sito web per un po ':) Anche il servizio clienti di ONE è cordiale e disponibile e ti aiutano con pazienza a risolvere i problemi e seguirti passo a passo nel risolverli.
Al momento sono contenta!
Fui cobrado absurdos 30 dólares sem aviso prévio. Aplicativo útil porém não tão útil com este super preço. Don't recommend. It was charged 30 dollars without any kind of warning.
This high level of customer support service is incredibly high! Helped me so much in terms of ONE (and Shopify too!)
Great App and very good and responsive customer service. I highly recommend using this app for many different marketing features.
De app werkt geweldig. Ik had enkele vragen en ze hebben me perfect geholpen waardoor het nu allemaal werkt. Dankjewel!
The customer support is AMAZING and the team is super helpful with quick response times and solutions. The app itself is easy to use and is a great tool for our business. Highly recommended.