Reviews (2,493)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.

September 5, 2022

Love all the features this app has and looking forward to what they are currently planning to add. So far their customer service has been very helpful. The only thing I would recommend for them is more template options, which they do let you request.

Luna & Ella Boutique
United States
6 months using the app
May 7, 2023

the best app ever . super helpful + amazing team and service .
fast responds and very helpfull service

Velouteline
Israel
6 days using the app
November 18, 2021

Best customer service EVER. I got a detailed answer on my question in about 48 seconds. Problem resolved! I really recommend this awesome app. Thanks again!

supersetclub
Canada
5 days using the app
January 5, 2021

App completa y un soporte tecnico muy agil! me han ayudado a personalizar sin problema . Lo recomiendo

Naturfeel
Spain
5 days using the app
October 20, 2021

Glad that I found "one" to help me manage the email automation. For the new Shopify beginners, the free plan is enough. The pop-up window is also very useful. Advisor Trish is very helpful. She spent over an hour showing and fixing the issues. It takes some time to know about all the operations.

Unique Fun Gift
Australia
5 days using the app
April 27, 2022

Je cherchais un POPUP pour inscription à nos NEWS. Avec possiblité de traduction et d'autres options plus fine. J'ai eu "TRISH" comme support pendant plus d'une heure. Je n'ai jamais connu un tel support, agréable, patience, pertinence la totale. Je recommande vivement leur APP. Sans aucune hésitation.

thbeau
Belgium
5 days using the app
March 2, 2022

The customer service experience with Rosy from ONE was fantastic. She was smart, attentive, and fixed my problem in minutes. She is also very sweet. I recommend highly.

GregoryAlanArt
United States
5 days using the app
November 29, 2022

I think it's a wonderful app! Yes, you can use it to do a lot of things, like email marketing of which they provide so many nice email templates for you to select. And I also want to mention their pop-ups like email selecting, oh I very like it since it's so fun! And btw, Rosy is very professional for resolving my problems. I will give five-star to this App!

4T7
United States
5 days using the app
November 5, 2021

Great app! The support team were so helpful. They set up the entire pop up and email for me when I first time to use it and all features can fulfill my needs. And it's all free. Highly recommend the app

It Is Mint
United States
5 days using the app
May 20, 2022

This app has been nothing short of amazing. I needed help adding a feature, and the customer service I received from Samantha was second to none!

Luxeura Naturals
United States
5 days using the app