Reviews (2,493)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.
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So far this app is marvelous! It's been easy to send email blasts to my customers and track analytics of them opening them. And there is a free edition which has been more than efficient for my start up company. I haven't tried the SMS feature yet, but it seems fairly straight forward. Oh and wonderful tech support which is needed for the non tech folk like me. Highly recommend!
I never left a review to anyone but Samantha was super good in helping and setting me up. She went the extra mile to fix the issues I was having. I highly Recommend it.
The team at One are great. I have only started using the app two night ago and so far have had a lot of help on the setups.I appreciate the team for the help.
Customer Service is like chick-fil-a its amazing, I could not be more happy with this app it is also affordable and has a nice 10 day free trail
IT: Ottima applicazione, intuitiva ma allo stesso tempo completa: l'ho provata per iniziare a gestire le newsletter del nostro sito e l'ho trovata facile da usare sin da subito. Punto di forza l'assistenza: mi hanno contattato loro per sapere se avessi bisogno di qualcosa, mi serviva qualche chiarimento su alcuni particolari tecnici e sono stati super disponibili, veloci e precisi nel dirmi come procedere (con tanto di video ad hoc per ogni passaggio).
Ovviamente l'assistenza è in Inglese, ma la chat ha anche la funzione di traduzione automatica quindi per chi non mastica la lingua è comunque facile capirsi. ENG: Great app, intuitive but complete at the same time: i'd tried it to start managing the newsletter and I found it immediately easy to use. Strong point is the assistance: they contacted me asking if I need some kind of help to start, I needed technical assistance for some minor issues and the where super helpful, fast and precise (with also ad hoc video instructions).
I talked with Samantha on a couple different topics and she was SO helpful and willing to go the lengths to make a customer happy!
I will highly recommend this application who is looking to send customization Newsletters/ promotions/ announcement emails to the customer.
And their support team is always available to assist you.
They fulfil my requirement completely
Excellent UI and easy to use. The app also provide a bunch of helpful information regarding bounce rate, spam filters, etc. Moreover, the chat support is extremely helpful when I had trouble adding a custom email domain, eventually I got it to work! Thanks!
Very good app, customer service is very patient! This app has a lot of popovers to choose from, it's really practical!
Amazing support! Very fast and responsive! They reached me out quickly to see what is not going well. Very professional attitude.
They have adapted everything according to our business needs. Highly recommend!