Reviews (2,493)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.
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I just got the app. Fola responded quickly to help me remove the powered by. Hopefully in a month I'll have great news about sales.
Customer service and support is outstanding. The app its self has multiple functions and the app is extremely easy to navigate. They have a lot of new things they are working on incorporating and even have a suggestion tab for things to add to the app
Customer service is awesome. They respond quickly and help you get your marketing tools up and running. I highly recommend this app!
Thank you Samantha and Maya for your expertise. They were quick to assist with any issues we had setting up our email, SMS and Pop Up forms. The app is well designed, easy to use and fits perfectly with our brand. 5 star customer service.
I just started using this app and so far, i dont have any complain with it. The customer service is superb, always ready to help merchant with set up, the app is also working perfectly well and has almost everything you need for an online store
The app is nice, but it seems like customer service here is top-notch. Rosy (aka Hue) was perfect in every way. – Andre (definitely not Jeff)
Samantha has been very helpful, and I have the popups working perfectly on my site. I have an email collection with a discount set up and then a separate popup that is triggered on the cart page upon exit intent. It took some coding by the team, but everything is great and easy to use. Very customizable for a free app. Thx!
Muy buena apps, conseguimos lo que buscábamos y además nos ayudaron con algunas dudas que teníamos por el chat. Lo recomendamos!
Fantastic service, simple to use, and intuitive. Clean designs. Also free!!! I also work odd hours and was able to get help very quickly well :)
The customer service is really good, they will really help you with your problems, and give useful advice.