Reviews (2,493)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.

November 27, 2019

We used Better Coupon Box for years and it was great. Recently Shopify told us that it was no longer available but it looks like it's back and better than ever. This is the best Coupon/Pop-Up Box that we've tried. Very easy to use, integrates easily, and looks great!

Grassracks
United States
About 16 hours using the app
January 7, 2022

The best pop app we have ever used, the best part for the is the 24 hour live chat to assist with anything we need help with!

Raith Clothing
United Kingdom
About 16 hours using the app
January 23, 2020

I just set this app up for my page. The customization and look is great, and it's very effective! Easy to use!!!! Support team is quick to respond and SO helpful. 10/10 would recommend.

Rich & Flamous Candle
United States
About 16 hours using the app
November 29, 2020

Pauline was great. She helped me with scheduling a campaign for a later time. She let me know that this was a feature they are currently working on but she could help me in the backend. She was very kind and patient with me as a new entrepreneur

Glowy Naturale
United States
About 16 hours using the app
May 28, 2021

Thanks you very much to help me very fast ! I love this application, its very good in my ecommerce website !

Barboteuz™
France
About 15 hours using the app
March 3, 2022

This app is wonderful! Excellent customer service Rosy helped me with what i need it she is very nice and helpful!

Ele Design Boutique
United States
About 12 hours using the app
April 27, 2022

The customer service is super nice & helpful!! They helped me a lot and made everything super easy.

ATLANTIS BRAND
Spain
About 12 hours using the app
May 26, 2021

I wish I could give this app more stars. For me customer service is always the key. Kate showed me how to set-up everything and walked me through how to make changes and even suggested what would work best to get more customers. I really love this app its really user friendly and fully customizable. Wish I could give them more stars. **********

HHOFSHOP
United States
About 10 hours using the app
ONE replied May 28, 2021

Hello Akili,

Thank you for your heartwarming review and the 10-Stars! We are happy you found us. It's our pleasure to help you customize and optimizing the spin wheel triggers more opt-ins without annoying customers. You can always count on us so feel free to reach back out to our support team anytime.

Stay safe,
Kate

June 11, 2022

I´ve just started to use this app after searching high and low for an easy to use, shopify integrated newsletter, subscriber pop up and landing page app. The UI seems intuitive, which is a relief as I'm not very techie. Naomi in Support was so friendly, supportive and helpful, which i really appreciated. I have a great feeling about using ONE for all my ecommerce marketing needs. Thanks for being there for small businesses - we really need this kind of support to get our businesses off the ground, but it seems to be hard to find.

B3KI
Spain
About 10 hours using the app
July 15, 2022

I've only been using this app for a few days but so far I'm loving it. You have a lot of customization ability and the ONE team is incredibly helpful. I accidentally clicked the help button, and without me even asking they fixed some social links I forgot to update.

The Pour Hippy
United States
About 9 hours using the app