Reviews (2,493)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.
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This app is great so far and the support staff is exceptional. Enea and Trish answered my questions and even suggested some features I didn't turn on. The turn-around for email replies was fast. I highly recommend this app and working with their support staff is wonderful.
Had the best help from Trish! Did most of the work for me to be honest. Super helpful and easy to work with. Five stars!
Have just started using the app and it's great - customer service (Rosy) was outstanding & very helpful :-)
This app is exactly what I was looking for, and more! The interface is easy and intuitive and the design options are more than plenty. The chat support is also extremely helpful and quick to respond. Amazing app!
First, let me say that Emily, the chat representative, was awesome! So helpful and quick with detailed responses. Would love to work with her again. I do think that there could be better options for the popup themes or a library of other images to use on the popup background. You can upload your own art, but I didn't see a library of options, which would be sweet! Overall a solid experience. Now we just wait and see if the popup works well and converts.
✨ Trish was Absolutely Specatular!!! ✨ She answered all of my questions promptly and thoroughly then she went the extra mile and looked into my setup just to make sure everything was working properly and setup to produce the best possible outcome! Unfortunately I did make a few mistakes along the way (that I wasn't aware of) and she provided suggestions to improve Everything!! Then after I agreed to the changes she went ahead and did All of the work for me!! ✨ I have NEVER received such Specatular service like this from any company, EVER!!! If you're reading .... THANK YOU TRISH!!!!
The app is fine, it does have some restrictions but works fine. However, the customer service is really good. I was guided through a change of email/domain for my campaign and it went super fast and great!
Amazing App! Good customer service by chat in a few minuts. All perfect and the App is clever! Thaks for this!
Had issues with the app but support and even the CTO came through in the end. Useful additions to any shop.
Dear Merchant, thank you for choosing to grow with us!
Please do reach out to us via LiveChat or email and we can help you get even more out of our App with our newly included 1on1 A/B testing service.
Cheers,
Ann
Wow - What an app, and what AMAZING customer service. I am blown away by the help from the team, it has made my week. Cant wait to explore more of the outstanding features, and see what a difference it can make to my online store. Thank you team!