Reviews (2,499)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.
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I am the free plan customer. This app helps me a lot. The customer service is great. I am very satisfied. Thank you very much.
This is hands down one of the best cost-efficient apps ever. Customer support is amazing! I recommend this app.
Amazing app and the support teams absolutely incredible! Huge shout to Kate for help troubleshoot our issues :)
I am a long time user of this app and it have been one of the main driving factors for my sites success. I have used every feature available but i have to say the abandon cart , and upsell features are my favourite. They really work and my numbers prove it.
I run my business by myself so it can be overwhelming. you honestly wont find an app with better response times and communication. I literally have the app creatures phone number and we correspond when i need help! don't even think about it for a second. Get this app. You wont regret it and if there is something you dont understand or agree with, they will bend over backwards to help you and make it right. They definitely have hospitality at the top of their list because ive never had such great out reach from any business. I just want to say thank you to all the amazing staff working on this app.
Dear Merchant,
We have a wide range of apps and features that are seamlessly integrated. It seems that you are currently utilizing email automation/broadcasts, SMS automation, discounts, and pop-ups. At present, we have received over 350 requests for additional features and apps. We release new features on a weekly basis and prioritize them based on votes and the resources available to us. One of our most requested apps, voted for by 3,400 merchants, is the One-Click Upsell feature. We invite you to try it, as it is now live. The Customer Reviews App that you mentioned has not yet received over 1,000 votes. Additionally, as a small team, we do not currently have the resources to build an app as robust as Judge.me (we recommend you give it a try).
In November, we introduced new pricing for new users, after our app had been free for many years. We are glad that you were able to take advantage of this for a year at no cost. We added new in-app notifications to give existing users ample warning of the change and to offer a discount for being a loyal merchant. You do not need to upgrade until February 1st. My colleague has sent you a text message regarding pricing and the upgrade schedule based on your usage. If you are encountering any issues, please let us know. We want to work together to find a pricing plan that will help both of our businesses grow.
Best regards,
Ann
Ich habe hier eine wirklich tolle und schnelle Professionelle Hilfe bekommen. Es wurde superschnell auf meine Anfrage geantwortet, ein sehr freundliches und Kompetentes Team steh einem hier zur Seite. Ich kann diese Popup App wirklich nur Empfehlen.
I used this app for creating a popup for our shopify store, The support team is really helpful in integrating this app from the start.
Hi Abirami, thanks for the support!
Your informational pop up promoting your new product pack is incredibly well designed. Can't wait to see what else you do with our platform to help upsell new products!
All the best,
Sofia :3
I've had this app for about a month now. It has been user friendly, I did need to make a few adjustments on sending our subscriber emails. Once I contacted support the response was very efficient, I didn't have to wait long hours, or days for a response. I worked with Patricia and Rosy and both went above and beyond to resolve my issue, as well as offered suggestions that were beneficial to my store. I will definitely continue to use this service.
Great customer service. Fast replied.
Great customer service. Fast replied.
Great customer service. Fast replied.
Great customer service. Fast replied.
Superb customer service, i came with an inquiry about my billing invoice and the response was fast and helpful, 5 stars for the great service!
great app and great customer service. really appreciate their help when i needed it and they helped a lot