Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

December 22, 2020

great app with awesome customizable features. if you aren't tech savvy, no worries as the customer service is beyond expectation. definitely a necessity if you have abandoned carts or low conversion.

The Ave Lure Collection
United States
About 1 year using the app
December 5, 2019

Really useful and a great way of getting new subscribers! Easy to ask for help, got help with a problem I had within a couple of minutes.

Notpmorc
United Kingdom
About 1 year using the app
March 23, 2023

LOU! Helped us for an hour with integrations of a specialty pop up! Super attentive, very easy to follow & had all of my questioned answered. Even though the regular version didn't allow for this pop up straight away Lou went to the trouble of customising & adding code to ensure what we wanted was achieved. Outstanding Service! :)))

Microfibre Cloths
Australia
About 1 year using the app
March 28, 2022

Betsey is great and she helped me to solve all my queries and even guided me to learn how to do alterations. Thank you once again for your effort.

Ayurvedafamily
India
About 1 year using the app
Edited June 8, 2021

I use this app to create pop ups to collect emails and now i am using it to automate emails and SMS, Kate has been really great in supporting me every step of the way! She is very patient and goes the extra mile of also suggesting what works best from user experience point of view, she voluntarily pointed out a few issues with my campaigns and this just shows how thoroughly she looks into my account. I appreciate that alot! This is what support is about, its to help u build whats right for your business not just the technical setup..all in all good App and great support

Sheer Skin Co
Canada
About 1 year using the app
September 5, 2022

The pop-up app works great! Also, we are really fascinating as a team from their customer support. They always answer fast, solve any issue on their own, they don't refer us to blogs or videos to do it by ourselves like others and they customized each service even if they did not have to. We have only the free plan yet.

Needy
Cyprus
About 1 year using the app
October 7, 2022

Amazing, I'm really happy with the app. I found everything I need. Support team is always available and helped me a lot. It have nice templates, unique coupons and everything you need for your marketing campaigns.

Zawina Morocco
Malaysia
About 1 year using the app
July 28, 2022

The app is great and has loads of features! It's not super user friendly however customer support is AMAZING. They will walk you through the process if you are having difficulty. We have reached out numerous times with questions and support has been super helpful. Honestly there are things I would have missed activating for my customers if support hadn't helped. 5 stars for amazing customer support.

Wag Trendz
United States
About 1 year using the app
February 9, 2022

Amazing service from Trish!!!!
thank you so much for your help! would highly recommend! Great service 24/7

Protectmejewellery
United Kingdom
About 1 year using the app
October 13, 2020

Excellent support team with prompt reply and solved my problem quickly. Well Done! :) Highly recommend this app for your store.

Snugglyish
Singapore
About 1 year using the app