Reviews (2,499)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.
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This app has the best support of any app we have used on Shopify. They not only help to fix issues, but they will take the time to help you create custom pop-ups that may require some technical expertise. I highly recommend the One app, and we plan to use their many other features in 2023.
The customer service was exceptional!!! The things I couldn't do myself were solved in seconds by the customer service team; like having my own staff member!
I've been using ONE for almost a year and it's been so smooth to use and very convenient. I just started having problems to show my sales pop up and I requested support to fix it. Naomi was super kind making a report so engineers could solve the issue and was solved so fast. Customer service it's professional and reliable. I totally recommend this App to build clients.
Great App and great and fast customer service! Thank you Pauline! ;) The app is easy to use and really cool.
www.serviaromashop.com
Después de analizar pros y contras de varias apps de Email Marketing, y de haber probado algunas como MailChimp, Shopify Email, MailRelay, y alguna otra, me decidí por ONE, y estoy encantado! Hace poco que la usamos pero es muy muy completa.
El servicio de atención al cliente es estupendo, super atentos y puedo pedir incluso llamada para configurar algo o si tengo dudas, etc.
Solamente con las campañas generadas ya sale a cuenta pagar el premium, y es mucho mejor y más barata que la famosa Klaviyo.
After analyzing the pros and cons of several Email Marketing apps, and having tried some like MailChimp, Shopify Email, MailRelay, and some others, I decided on ONE, and I'm delighted! We've only recently used it but it's very very complete.
The customer service is great, super attentive and I can make calls for settings or if I have questions, etc.
Only with the generated campaigns' incomes it's already worth-paying the premium, and it is much better and cheaper than the famous Klaviyo.
Excellent customer service, and the app is really user-friendly. All in all, it was a fantastic experience that I would highly recommend to everyone!
Amazing App! It help me to attract more customers. Also, in terms in convenience, this ones superb! Keep up the good work guys.
Really easy to use and has many different useful features, and fantastic customer service from Naomi
This app is pretty easy to use, but I was amazed at how helpful the customer service was. It is a 10/10!
One app and its support never fails to deliver. Amazing app very easy to set up and lots of amazing features !! Shout out to Rissa for all her help!! Totally recommend them.